I am a Data Scientist based in Kenya. Am an enthusiast of Machine Learning. I love to apply my skills on data to support key business/company decisions while also satisfying customer needs. With a solid foundation in data science and extensive experience in customer support,I offer a special combination of my strong analytical skills and client empathy. While working as a customer experience analyst, I was able to develop my communication and problem-solving abilities. Thanks to this practical experience, I gained a thorough understanding of client pain points and the subtleties involved in providing exceptional services. Hence, I was able to enhance and add to my analytical work and by employing data-driven techniques, I have discovered insights that not only guide business decisions but also improve consumer experiences. Be it through data visualization or predictive analysis, I have always tried to close the gap between data and the client's demands. I am passionate about leveraging data to develop practical techniques that improve customer satisfaction and optimize service procedures. Thanks to my dual skills, I can now approach problems with both a technical and customer-focused mindset, which produces significant outcomes as well as strengthening client relationships. In the future, I'm looking forward to continue combining these abilities to support creative thinking, drive significant change, and contribute to creative solutions. Specialities : Python | R | SQL | Tableau | Data Analysis | Data Science | Data Cleaning | Data Visualization | Machine Learning | Customer Experience |