Administrator

▪ Manage daily sales-related administrative duties, including scheduling client meetings, coordinating travel arrangements for sales representatives, and handling email correspondence to ensure seamless communication and operations. ▪ Implement process improvements that has reduced administrative turnaround times by 15%, ensuring efficient team workflows. ▪ Organize and manage digital records such as contracts, sales reports, and client files, ensuring accuracy, compliance with company policies, and easy accessibility for sales teams. ▪ Serve as the first point of contact for client inquiries, achieving a 95% satisfaction rating through timely responses and issue resolution. ▪ Leverage project management tools like Asana and Trello to track sales initiatives, monitor progress, and ensure the on-time completion of deliverables

Administrator

▪ Supported cross-functional teams by preparing detailed reports, spreadsheets, and presentations for virtual meetings. ▪ Managed scheduling, travel coordination, and expense reporting for senior leadership team members. ▪ Maintained accurate client records in the company CRM system, contributing to improved client retention rates. ▪ Organized and hosted virtual events, including training sessions and webinars, attended by up to 200 participants. ▪ Collaborated with IT and HR to onboard remote employees, ensuring timely access to tools and resource.