Administrator
Highest degree :
Bachelors
Field of study :
Business Administration
Location :
Nairobi,Kenya
Citizenships :
Kenyan
Experience :
6 Year(s)
Countries :
Kenya
Gender :
Male
Sectors :
Experience
Administrator
Kikuyu
Sung Timber Enterprise Ltd
May 2023
-April 2025
▪ Manage daily sales-related administrative duties, including scheduling client meetings, coordinating travel arrangements for sales representatives, and handling email correspondence to ensure seamless communication and operations. ▪ Implement process improvements that has reduced administrative turnaround times by 15%, ensuring efficient team workflows. ▪ Organize and manage digital records such as contracts, sales reports, and client files, ensuring accuracy, compliance with company policies, and easy accessibility for sales teams. ▪ Serve as the first point of contact for client inquiries, achieving a 95% satisfaction rating through timely responses and issue resolution. ▪ Leverage project management tools like Asana and Trello to track sales initiatives, monitor progress, and ensure the on-time completion of deliverables
Administrator
Nairobi
Gathara Mahinda & Co. Advocates
November 2020
-February 2023
▪ Supported cross-functional teams by preparing detailed reports, spreadsheets, and presentations for virtual meetings. ▪ Managed scheduling, travel coordination, and expense reporting for senior leadership team members. ▪ Maintained accurate client records in the company CRM system, contributing to improved client retention rates. ▪ Organized and hosted virtual events, including training sessions and webinars, attended by up to 200 participants. ▪ Collaborated with IT and HR to onboard remote employees, ensuring timely access to tools and resource.
Administrator
Nairobi
Bora Auto Care Ltd
January 2018
-September 2020
▪ Maintained and organized filing systems, and developed detailed spreadsheets to streamline the preparation of monthly and annual reports. ▪ Collaborated on the redesign and reconstruction of the company website to enhance usability and aesthetics. ▪ Scheduled and coordinated appointments, meetings, and travel arrangements for executives and senior staff, ensuring efficient time management. ▪ Prepared and issued accurate sales transaction invoices, ensuring timely processing and record- keeping. ▪ Monitored and tracked office supply inventory, processed requisitions, and approved supply orders to maintain operational readiness. ▪ Designed and implemented a budgeting and accounting system that improved operational efficiency and reduced costs by streamlining financial processes. ▪ Delivered creative solutions to resolve customer concerns, enhancing customer satisfaction and fostering loyalty through effective collaboration with management. ▪ Reviewed and prioritized incoming mail and electronic correspondence, routing actions to the appropriate departments and independently responding when required. ▪ Managed accounts receivable and payable, ensuring timely collections and payments to support financial stability and compliance.
Education
Bachelors Degree in Business Administration
Nairobi
Kenya Methodist University
January 2014
-October 2017
Languages
Skills
Experience with financing agencies
Business Administration