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ICT Support Assistant
Highest degree :
Bachelors
Field of study :
computer Network and Systems Administration
Location :
kampala
Citizenships :
Congolese
Experience :
3 Year(s)
Countries :
Uganda
Gender :
Male
Sectors :
I am Christian Mushagalusa Nyakasane, with over 3 years of experience in computer networking, system administration, and technical support. I have managed network infrastructure, optimized ICT systems, and trained staff to improve operational efficiency. Through volunteering with NGOs and leading student IT initiatives, I have developed strong problem-solving and leadership skills. I am passionate about leveraging technology to enhance organizational performance.
Experience
IT Officer Volunteer
Kampala
Windle International Uganda
June 2025
-Present
• Technical Support and Troubleshooting: Provide first-line support to staff and teachers (hardware/software). Install, configure, and troubleshoot computers, printers, projectors, and other devices. • Network Maintenance: Monitor and manage local area networks (LAN) and Wi-Fi connections in offices and learning Centers. Support with IP addressing, router configuration, and network security. • System and Data Management: Manage user accounts (emails, logins) across platforms like Microsoft 365 or Google Workspace. Support data entry, backup, and recovery of student and project information. • Capacity Building: Train staff and beneficiaries in digital literacy and ICT tools.
Education
University
kampala
Bugema university
August 2021
-August 2024
Awards & Certificates
CCNA
kampala
CISCO Networking Academy
2022
Languages
Skills
Experience with financing agencies
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