Group Head of HR and Administration

Responsibilities: • Lead and develop all HR strategies, policies, and activities, ensuring they align with company goals. • Oversee talent acquisition and staffing processes, from attracting talent to supervising new employee onboarding. • Manage employee relations, addressing conflicts, and ensuring a positive and productive work environment. • Administer the company's payroll, compensation, and benefits programs, including health insurance. • Develop and implement performance management systems to evaluate and improve employee performance. • Plan and execute workforce strategies, including organizational design and job description updates. • Analyze HR data and metrics to create strategic reports for senior management.

People and Culture Manager

Responsibilities: • Established and developed the department’s operational framework. • Recruited and on-boarded qualified candidates to meet organizational needs. • Designed job descriptions based on in-depth role and responsibility analysis. • Implemented effective onboarding programs to ensure smooth integration of new hires. • Developed and communicated company policies via a comprehensive employee handbook. • Oversaw performance management and aligned staff contributions with compensation. • Shaped a supportive organizational culture focused on inclusion and strategic alignment. • Resolved workplace conflicts in collaboration with relevant stakeholders. • Ensured competitive compensation and benefits to attract and retain top talent. • Participated in ERP system implementation (e.g., Odoo) to align HR functions with tech systems.

HR Expert

Responsibilities: • Developed HR strategies and policies to improve organizational effectiveness. • Participated in recruitment committees to ensure proper candidate selection. • Managed employee assessments for first and second-line staff with consulting providers as (Job Master, Logic & Fit for life) • Reviewed payroll and compensation regularly to ensure financial compliance. • Proposed internal HR strategies to optimize performance. • Identified and assess training needs for teams and individuals.

HR Section Head

Responsibilities: • Built the HR department from the ground up, establishing foundational processes and systems. • Coordinated end-to-end hiring: job postings, application screening, interviews, and onboarding. • Led new hire orientation, introducing roles, responsibilities, and company policies. • Developed and enforced HR policies and procedures to ensure compliance and consistency. • Designed and managed performance management systems by tracking KPIs. • Conducted structured performance appraisals, and implemented a quarterly incentive program. • Supported management with employee discipline, team development, and career path planning. • Spearheaded cultural change initiatives, including organizational restructuring and job redesign. • Handled medical and social insurance matters, including renewals, claims, and employee inquiries. • Verified payroll accuracy and monitored attendance, applying penalties for absenteeism and tardiness. • Oversaw expense submissions and organized cycle meetings to maintain operational efficiency. • Prepared and submitted Form 2 annually, issued penalties, and managed emergency support resources.

HR Business Partner

Responsibilities: Internal Duties & Responsibilities (Company-Focused): • Built the HR department from scratch. • Managed staff recruitment. • Oversaw monthly payroll and variables. • Handled cash and Visa payments, medical discipline, employee IDs, fingerprinting, and messenger customs. • Conducted organizational tasks, including job descriptions, organizational charts, forms, and new policies. • Addressed medical and social insurance issues. External Duties & Responsibilities (Clients’-Focused): • Led the "Labor Office" team, ensuring legal compliance and providing related consultancy to the clients. • Managed payroll for select clients. • Assisted clients with recruitment for white-collar, blue-collar, and service roles. • Prepared annual Form2, penalty checks, and emergency support box. • Oversaw outsourcing contracts, including hiring, insurance, and payroll. • Developed and delivered workshops on social insurance, labor law, and soft skills.

Bachelor's Degree in Italian, Alsun, Ain Shams

HR Certificate

People & culture management