Senior Solution Architect

Drive end-to-end solution architecture for strategic initiatives within Property & Casualty Insurance, ensuring alignment with enterprise standards. Lead solution architecture for damage insurance modernization using SAP APM, optimizing 10+ applications. Design comprehensive solution architecture models (MAS) with BizzDesign and Horizzon (TOGAF, ArchiMate). Achieved 100% Architecture Review Committee (CRA) approval rate. Integrated enterprise systems (Salesforce, SAP, claims platforms, third-party APIs), establishing API governance, reducing integration time by 35%. Designed real-time notification architecture for claims status, reducing customer inquiry calls by 30%. Architected self-service portal enabling 70% of policy modifications without agent intervention. Collaborated with 2 development squads (15+ engineers) in Agile environments. Delivered insurance claims modernization solution architecture serving 4.5M+ policyholders. Implemented derogation policy for marketing team's data hosting (Hearsay). Restructured Bonus Calculations to Enhance Desjardins Agent Performance.

Engineering Manager II

Led 3 engineering teams (25+ engineers) delivering enterprise SaaS solutions for government permitting, licensing, and compliance, serving 200+ municipalities. Recruited and onboarded 12 engineers within 6 months, reducing time-to-productivity by 40%. Grew team output by 45% through Agile transformation (Scrum/Kanban hybrid). Achieved 95% employee satisfaction through career development and coaching. Contributed to quarterly OKRs resulting in 30% YoY revenue growth. Architected and delivered Los Angeles Bond Management System ($2.8M project), processing $500M+ in municipal bonds annually. Designed mobile inspection application (React Native, Expo), adopted by 150+ field inspectors, reducing inspection time by 50%. Led migration from monolithic to microservices, improving deployment frequency from monthly to weekly. Championed AI integration, implementing GitHub Copilot (30% developer velocity increase) and AI-powered PR review tools (40% more issue detection). Built AI-based AR inspection tool for mobile app, reducing field inspection time by 50%. Managed cost-benefit of AI infrastructure, achieving 10x productivity gains while optimizing LLM API costs. Conducted business analysis workshops with 20+ stakeholders, translating requirements into specifications. Secured $1.5M additional funding for platform modernization through C-suite presentations. Managed vendor relationships, saving $200K annually. Improved system performance by 60% through database optimization, caching (Redis), and async processing (RabbitMQ). Reduced production incidents by 70% through comprehensive monitoring and automated testing (95% code coverage).

Senior IT Consultant

Architected and implemented a national-scale education management system serving 3M+ students, 150K+ teachers, and 10K+ schools. Designed a centralized education ecosystem integrating 8 legacy systems, reducing operational costs by $1.2M annually. Led development of single sign-on (SSO) solution (OAuth 2.0, SAML) for 500K+ users. Architected data warehouse consolidating student records for real-time reporting. Implemented cloud infrastructure on Azure, improving system availability from 85% to 99.5%. Built and managed team of 12 engineers, establishing coding standards. Delivered project 15% under budget ($800K savings). Reduced student enrollment processing time from 2 weeks to 2 days. Enabled data-driven policy decisions through analytics dashboards for 200+ education officials.

Team Lead Developer

Managed 5-8 developers across multiple time zones, delivering 12+ e-commerce platform implementations. Designed scalable ATG Commerce architectures supporting 10K+ concurrent users and 50K+ daily transactions. Led technical implementation for major B2B and retail clients (La Maison Simons, Princess Auto Limited). Architected product catalog solutions integrating with ERP systems (SAP, Oracle), synchronizing 100K+ SKUs. Managed project budgets from $500K to $3M, consistently within 5% of budget. Led Canadian SRED tax incentive program, securing $400K+ in annual tax credits. Increased team billable utilization from 65% to 85%. Delivered multi-channel commerce solutions with 99.95% uptime during peak seasons. Implemented search optimization using Solr, improving product discovery and conversion rates. Reduced page load times by 50% through performance optimization and CDN implementation.

Software Developer

Developed EDI integration solutions connecting retailers with 17+ suppliers, processing 10K+ daily transactions. Optimized application performance, achieving 40% reduction in processing time.