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Eric Mwambaji

Eric Mwambaji

IT Director

Highest degree :

Bachelors

Field of study :

Computer Science

Location :

Nairobi Kenya

Citizenships :

Kenyan, Swedish

Experience :

25 Year(s)

Countries :

Sweden, Kenya, United States

Gender :

Male

Sectors :

Digital ICT Expert | Data Scientist (AI/ML) | Digital Healthcare Technologist | Cloud & Data Center Specialist

Experience

AI and IT Productivity Consultant

Nairobi, Kenya

Gott Limited

December 2024

-

Present

2025 - Current: AI and IT Productivity Consultant GOTT Ltd, Nairobi, Kenya Impact: Organizational productivity and efficiency utilizing AI Key responsibilities include: • Facilitating business and IT Strategy execution • AI tool selection and implementation, process optimization, integration with existing systems, training and workshops

Head of IT Sub-Saharan Africa

Nairobi, Kenya

Ericsson Kenya Limited

December 2020

-

September 2024

Ericsson Kenya Ltd, Nairobi, Kenya Impact: 0.9 Million USD IT cost savings. 25% resource reduction with no business impact Key responsibilities included: • Directing an engagement & delivery team of 60+ IT professionals for 67 countries across Middle East & Africa • Formulating IT strategy and transformation objectives • Building productive and cooperative relationships with internal & external stakeholders; respectfully & courteously

Head of IT Sub-Saharan Africa

Nairobi Kenya

Ericsson Kenya Limited

December 2014

-

December 2021

2015 - 2021: Head of IT Sub-Saharan Africa Ericsson Kenya Ltd, Nairobi, Kenya Impact: 3+ Million USD cost savings from 2017 to 2021, 30% IT cost reduction with no business impact. KPIs at stretch level. Key responsibilities included: • Directing IT engagement, delivery, and support team of 25+ IT professionals for 29 countries across Africa • Driving IT Strategy, capital expenditures and operational expenditure efficiencies • Coordinating regional IT Security and compliance objectives

IT Manager Region Sub-Saharan Africa Hub East

Nairobi Kenya

Ericsson Kenya Limited

December 2012

-

December 2015

Ericsson Kenya Ltd, Nairobi, Kenya Impact: IT user and stakeholder satisfaction lead; Region Sub-Saharan Africa in Top 3 globally. KPIs at stretch level Key responsibilities included: • Enterprise IT delivery manager for 8 countries in Africa • Implementing digital transformation objectives for IT support, storage, connectivity, infrastructure, unified communications and cloud services

Various key roles in Ericsson AB, Sweden

Stockholm Sweden

Ericsson AB

July 2007

-

December 2013

2007 - 2013: Other key roles in Ericsson AB, Sweden Operational Improvement Manager. Team Lead for Strategic Solution Architects. IT Project / Program Manager. Service Delivery Manager for Server & IT Security Teams (Acting). Team Lead for Server Operations. IT Process Promoter. CIO Advisory Board member.

Key roles in New Jersey (NJ) and New York (NY), USA

new jersey, usa

Various Companies

December 1995

-

June 2006

1996 - 2006: Key roles in New Jersey (NJ) and New York (NY), USA Distributed Computing Engineer, JP Morgan Chase, Piscataway, NJ. Server and Network Engineer, MSI Services, Stanhope, NJ. IT Administrator, LVMH Moët Hennessy Louis Vuitton, NY. Project Lead, J&H Marsh & McLennan, NY. Support Specialist, Panasonic (MECA), Secaucus, NJ. Help Desk Technician, Phillips Van-Heusen, Bridgewater, NJ

Awards & Certificates

A.S. Managing Information Systems

Newark New Jersey

Essex County College

2005

Lean Six Sigma Black Belt

Stockholm Sweden

Ericsson

2022

Lean Six Sigma change methodology

Props C for Managers

Stockholm Sweden

Ericsson

2009

Project Management

Languages
English
Speak
Excellent
Read
Excellent
Write
Excellent
Swedish
Speak
Good
Read
Good
Write
Good
Skills

Strategic leadership and planning

Communication

ITIL Service Management

lean six sigma

Negotiation and conflict resolution

Operations Management

Operations and projects management

Digital transformations

Experience with financing agencies

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