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ITONGWA JACQUES

ITONGWA JACQUES

Associate Research Manager

Highest degree :

Masters

Field of study :

Statistics

Location :

Uganda

Citizenships :

Congolese

Experience :

14 Year(s)

Countries :

Uganda

Gender :

Male

Sectors :

Digital ICT Expert | Data Scientist (AI/ML) | Digital Healthcare Technologist | Cloud & Data Center Specialist

Experience

Independent Consultant

DR Congo

TEKNOCONSULT

June 2025

-

October 2025

• Designed and implemented M&E frameworks for 2 projects, improving project quality and accountability, and increasing impact measurement accuracy by 40%. • Delivered technical expertise and data-driven insights to 2 clients, resulting in 35% more effective decision-making and contributing to 20% improvement in project outcomes.

MEAL Manager

Burkina-Faso

Solidarités international

June 2024

-

June 2025

• Supported the development of 16 project MEAL strategies matched with organizational goals, 10 project proposals, and 8 needs assessments and 1 evaluation. • Assisted programs in tool development, data management, and indicator tracking. • Ensured quality and relevance of analysis, reporting, and mapping outputs. • Assessed the AFD WASH project, which affected 220,000 people in northern Burkina Faso.

National Information Manager Cluster Education (Consultancy)

DR Congo

Save the Children

July 2023

-

June 2024

• Managed information collection, analysis, and dissemination to support cluster decision-making.

MEAL Coordinator

DR Congo

Save the Children

April 2022

-

July 2023

• Guided the implementation of MEAL systems for over 10 projects, oversaw the budgeting of all MEAL activities, contributed to the design of 10 project proposals, and conducted 3 evaluations and 6 needs assessments. • Played a key role in evaluating the Education in Emergencies Response Strengthening GPE-UNICEF project, which affected 218,064 children (102,721 girls) and 1,200 adults across 8 provinces. • Played a key role in evaluating the Education for Crisis-Affected Children Project, which affected 23,203 people, including 17,203 adolescents (9,042 girls and 8,161 boys) and 6,000 adults in Eastern DRC. • Evaluated the Securing the Future & Protecting Street Children response affecting 180 children (36 girls and 144 boys) and 115 adults in Goma.

MEAL Specialist and Technical Lead

DR Congo

Save the Children

March 2021

-

March 2022

• Directed technical initiatives for 8 projects/programs, resulting in significant improvements in program quality and accountability. • Evaluated the PME distance learning program, Save the Children-UNICEF, benefiting 14,013,986 people, including 13,968,531 adolescents (7,682,692 girls and 6,285,839 boys) and 45,455 adults in 16 provinces. • Assisted the Endline of Teacher Wellbeing and Teaching Quality in Fragile and Conflict-Affected Contexts benefiting 24,231 people, including 23372 adolescents (11,667 girls and 11,705 boys) and 859 adults in DRC.

Consultant Digital MEL System Design

DR Congo

DFJ

May 2022

-

August 2022

• Designed a digital MEL system, improving real-time monitoring efficiency by 70%.

Consultant Project Proposal Developer

DR Congo

ABCom

April 2022

-

April 2022

• Developed one comprehensive technical and M&E narratives, aligning project strategies with donor requirements and ensuring effective performance tracking and accountability throughout the program cycle. • Created robust accountability, data protection, and risk management plans, enhancing program transparency, safeguarding beneficiary data, and mitigating operational risks in compliance with organizational and legal standards.

M&E Team Leader

DR Congo

Norwegian Refugee Council

September 2020

-

March 2021

• Managed the development and implementation of the M&E strategy across multiple sectors (Cash-Based Transfers, Education, Shelter, WASH), ensuring consistency in performance monitoring, reporting, and accountability across all program areas. • Provided technical oversight and guidance to M&E teams, improving data collection, analysis, and utilization, which upgraded program impact assessments and donor reporting quality.

Country MEAL Coordinator

DR Congo

AVSI Foundation

February 2019

-

September 2020

• Established and implemented comprehensive monitoring plans and indicator frameworks for 9 projects, ensuring effective coordination of MEAL activities across Cash-Based Transfer, Education, and Protection sectors, while overseeing quality assurance, proposal development, and MEAL budgeting to enhance project performance and donor alignment.

Regional DMEL Manager

DR. Congo, Uganda and South Sudan

Global Refuge International

May 2017

-

January 2019

• Strengthened regional MEL systems across DR Congo, Uganda, and South Sudan by developing and implementing a unified framework, enhancing data quality, reporting accuracy, and evidence-based decision-making. • Built organizational learning and staff capacity through adaptive performance reviews, mentoring nine MEL officers and program managers, and introducing mobile data collection tools (KoboToolbox, CommCare), reducing data turnaround time by 90%. • Ran strategic and donor aligned MEL initiatives, conducting impact assessments and baseline studies that informed $5M+ in UNHCR- and Baptist-funded programs, ensuring full donor compliance and integration of MEL into the Regional Strategic Plan (2017–2019).

Country Monitoring, Evaluation & Accountability Specialist,

DR Congo

Norwegian Refugee Council

April 2015

-

May 2017

• Expanded and operationalized the national M&E strategy for NRC DR Congo, aligning project-level results frameworks with organizational and donor requirements to strengthen evidence-based programming and accountability. • Directed over 10 multi-sectoral assessments and evaluations, generating actionable insights that informed program design, refined beneficiary targeting, and supported successful funding proposals to major donors (ECHO, NMFA, DFID, USAID/BHA, and SIDA). • Upgraded data quality and reporting systems, standardizing tools and processes that improved timeliness and accuracy of donor reporting, contributing to stronger program performance and compliance.

National MEAL Coordinator

DR Congo

World Vision

January 2014

-

March 2015

• Led the development and implementation of MEAL strategies, ensuring alignment of projects with donor expectations, achieving a 90% improvement in project compliance and reporting standards. • Enhanced data management and reporting systems, increasing accuracy by 25%, reducing report generation time by 40%, streamlining monitoring tools to cut manual entry time by 30%, and decreasing tracking errors by 15%. Improved program performance tracking, leading to a 20% increase in on-time delivery and contributed to a 15% increase in donor satisfaction and a 10% increase in donor retention. • Fostered a culture of accountability and learning, facilitating regular reviews and knowledge-sharing sessions that drove continuous improvements in program effectiveness and decision-making across all field offices.

National Consultant (Mid-Term Evaluation, Governance Project)

DR Congo

UNDP

June 2013

-

August 2013

• Guided the mid-term evaluation of UNDP’s Governance Project, designing and executing the evaluation framework, including inception reporting, tool development, and ethical clearance to ensure methodological rigor and compliance with UNDP standards. • Carried out comprehensive data collection and analysis, assessing project relevance, effectiveness, and sustainability to inform evidence-based decision-making and program adjustments. • Produced a high-quality final evaluation report with actionable recommendations that steered strategic realignment of governance interventions and fine-tuned accountability to stakeholders and donors.

MEAL & Partnership Advisor

DR Congo

ADRA

April 2012

-

June 2013

• Assisted in the design and implementation of MEAL systems, advising on logframes, indicators, and data collection methodologies, ensuring high-quality monitoring and evaluation for diverse humanitarian and development projects. • Enhanced knowledge management and learning practices, integrating lessons learned and best practices into program designs, resulting in a 20% improvement in project outcomes, a 15% reduction in implementation time, and a 10% increase in donor satisfaction due to more effective and informed program delivery. • Advised senior leadership on MEAL integration, ensuring that monitoring and evaluation frameworks were aligned with organizational goals and donor requirements, optimizing reporting and performance tracking.

Design Monitoring and Evaluation Expert

DR Congo

Humanitas Development

March 2011

-

March 2012

• Monitored progress of 3 projects and ensured strategic alignment with organizational goals and donor expectations, leading to better program effectiveness and timely delivery of key milestones. • Oversaw cost-effective implementation of M&E activities, optimizing resource allocation and improving operational efficiency, which conducted to a 15% reduction in project costs, a 20% improvement in budget adherence, and a 10% increase in project sustainability through more efficient use of resources.

Programme Coordinator, M&E

DR Congo

Caritas

March 2009

-

August 2010

• Developed and executed comprehensive monitoring plans and frameworks, ensuring alignment with program objectives and enhancing performance tracking across multiple sectors. • Collaborated closely with technical program staff, providing M&E guidance and support to ensure timely data collection, analysis, and reporting for program improvement and donor accountability.

Education

Statistics

Goma, DR Congo

Institut Supérieur de la Statistique et des Nouvelles Technologies

September 2012

-

November 2012

Applied Mathematics

Master of Business Administration

Pasadena, USA

University of the People

September 2025

-

Present

Business and Project Management

Computer Management

Goma, DR Congo

Institut Supérieur de Commerce

September 2007

-

November 2010

Networking and programming languages

Awards & Certificates

Advanced English Certification

Uganda

Makerere University

2024

Joint Intersectoral Analysis Framework (JIAF)

DR Congo

OCHA

2023

ERM Tools Training

DR Congo

OCHA

2023

Advanced IM Training & HPC Workshop,

Istanbul

GEC

2022

Project Management Methodology (PMM),

DR Congo

Save the Children

2021

Approach to the Person

DR Congo

AVSI Foundation

2018

Social Impact Measurement

Nairobi

Global Refuge

2017

HIV/AIDS Planning & Health Economics, HEARD

South Africa

Global Refuge

2017

Program Quality & Evaluation

Colorado, USA

Global Refuge International & Pebble Hills University,

2016

MEAL Training,

DR Congo

MDF

2013

Measuring Separation in Emergencies

DR Congo

Save the Children

2013

Project Cycle Management

Lusaka-Zambia

Humanitas

2011

M&E Workshop

Bangui-CAR

Humanitas

2010

Experience with financing agencies

Business Administration