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IT Analyst
Highest degree :
Bachelors
Field of study :
12 th pass
Location :
Villa de Cura, Aragua, Venezuela
Citizenships :
Venezuelan
Experience :
15 Year(s)
Countries :
Venezuela
Gender :
Male
Sectors :
I am a final-year Computer Science student with extensive experience in technical support, hardware and software maintenance, and systems administration in business and academic environments. I have worked with Windows, Linux, SQL databases, networks, and platforms such as DSpace, Moodle, and WordPress. I have skills in web development, graphic design, methodological consulting, and legal assistance. My background combines technical and multidisciplinary knowledge, allowing me to adapt to diverse technological and administrative environments.
Experience
Technical Support
Valencia, Carabobo, Venezuela
Aralven, S.A.
October 2024
-April 2025
• Support for users regarding equipment issues • Performing scheduled maintenance on computers, printers, copiers, switches, and hubs • Replacing UPS batteries and voltage regulators • Assembling computers for future replacement • Formatting computers, installing Windows (7, 8, and 10), installing SQL Anywhere, ODBC configuration, installing the ASA system, configuring IPv4 and DNS, installing office suites and configuring internal email, installing user printers, and any other required peripherals. • Application of Windows 10 cumulative updates • Regular verification of the proper functioning of the company's IT equipment
Computer Maintenance Assistant
San Diego, Carabobo, Venezuela
Universidad José Antonio Páez
April 2024
-July 2024
• Operation, programming, and maintenance of the UJAP Institutional Repository (RIUJAP) • Technical IT support for administrative staff and students • Logistical support for the Networks Department and handling of technical issues • Administration and safeguarding of computer labs • Maintenance and repair of University computers and office equipment • Contribution to the development of projects on the Acropolis platform (Moodle) • Collaboration in the maintenance of the University's physical network structure
Technical Support
Cagua, Aragua, Venezuela
Transporte Mamaina, C.A.
April 2017
-August 2020
• Preventive and corrective maintenance of desktop computers • Assistance in database maintenance • Technical support for user personnel • Desktop computer assembly • Formatting and installation of Windows on desktop computers, installation of office suites, installation of the company's internal system
Computer Technician
Villa de Cura, Aragua, Venezuela
Freelance Work
January 2013
-Present
Diagnose and repair hardware failures (hard drives, RAM, motherboards, power supplies, etc.). Replace or install physical components. Perform internal and external physical cleaning of equipment. Repair or replace peripherals (keyboards, mice, monitors, printers). Install operating systems (Windows, Linux, etc.). Configure drivers and system updates. Install and configure office software, antivirus software, browsers, etc. Restore operating systems and perform formatting with data backups. Provide on-site or remote technical support to users. Troubleshoot internet or local network connection issues. Address operating system or application failures. Assist in recovering passwords or locked accounts. Configure LAN and Wi-Fi networks. Diagnose and troubleshoot network issues. Install and configure routers, switches, and access points. Assign IP addresses, configure DNS, DHCP, etc. Install and update antivirus and antimalware software. Run security scans and remove threats. Configure local firewalls.
Education
Universidad Nacional Experimental Rómulo Gallegos
San Juan de Los Morros, Guárico, Venezuela
Computer Engineering
March 2014
-Present
Languages
Skills
Experience with financing agencies
0
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