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Social Media Manager | Customer Support
Highest degree :
High School
Field of study :
Business Administration and management
Location :
Bacolod city, Philippines
Citizenships :
Filipino
Experience :
1 Year(s)
Countries :
Philippines
Gender :
Female
Sectors :
Helping entrepreneurs grow online while delivering exceptional customer support.
Experience
Chat Moderator
philippines
Tappy outsourcing
January 2026
-Present
Managed and responded to inbound chat messages on behalf of assigned user profiles on a dating platform, maintaining each profile's distinct personality, tone, and communication style.
Customer Service Representative
Bacolod City
Ubiquity Cyber Center
December 2021
-September 2022
Handled high-volume inbound calls from customers, accurately processing orders and ensuring complete and correct order details every transaction.
Customer Service Representative
Manila, Cubao philippines
IntouchCx
January 2024
-September 2024
Handled inbound customer service interactions for order-related concerns, delivering prompt and professional resolutions to ensure customer satisfaction.
Education
Highschool Graduate
philippines
Luisa Medel National High School
June 2010
-March 2014
High School graduate
Awards & Certificates
completed the 30-Day AI-Powered VA Bootcamp
Davao
VA Training PH.
2026
demonstrated proficiency in administrative support, inbox management, calendar and file organization, social media marketing, funnel marketing, email marketing, AI-powered task automation using ChatGPT and related tools, project management through platforms such as Trello and ClickUp, and business reporting and workflow documentation.
Languages
Experience with financing agencies
0
Social Links