Luis Langa
Sales Specialist
Highest degree :
Bachelors
Field of study :
International Relations, BBA
Location :
Mozambique
Citizenships :
Mozambican
Experience :
9 Year(s)
Countries :
Mozambique
Gender :
Male
Sectors :
Oil and gas
Sales, Marketing and Operations
Operation Management
Logistics
Retail Territorry Manager
Pemba
Puma Energy Mozambique
March 2019
-September 2024
● Understand P&L of each retail sites and develop strategies to improve the retail site; ● Managed sales representatives and guarantee their compliance to the organizations policies, procedures and standards; ● Defined annual financial objectives and developed actions plans aiming to improve retail sales leading to an increase in profits and margins; ● Market research analysis to identify potential to attract them to Puma Retail Network; ● Perform market research to understand competitor activities to develop offers with dealers’ collaboration to allow Puma Retail sites to remain profitable; ● Coordinate operations, report sales and prospection to Retail Manager, Finance Manager and regional controllers in a weekly basis;
Despatcher
Matola
Puma Energy Mozambique
November 2016
-March 2019
● Responsible for managing the logistics of the fuel delivery in the terminal for local and transit customers; ● Supervised over 50 drivers that picked up and delivered over 1 million liters of fuel to South Africa, Zimbabwe, Botswana and Mozambique South Region; ● Monitored and issued the quantity certificate of loaded trucks and wagons. With a minimum of 70 trucks per day and 150 wagons per week; ● Invoicing the PMZ loads using Navision System; ● Make daily report regarding the loads and reconciliation of Loads and TMS reports;
Business Agent
Maputo
Movitel SA
May 2015
-November 2016
● Managed customers’ queries and general feedback to enhance the customer experience resulting in the implementation of more customer focused products; ● Assessed competitors’ new products and services using SWOT analysis tool to benchmark Movitel’s quality of services and prices to the market; ● Check every day all the complaints of customers in order to know their demands and make products and services to meet their demands. ● Prepared weekly sales report to present to BOD in the weekly meeting with prospections to improve the previews week performance in the next week, the same exercise was done in the monthly meeting.
International Relations and Diplomacy
Maputo
Higher Institute of International Relatios
January 2011
-June 2015