Director of Product Operations

Executive Leadership: Partnered with the COO to execute high-level operations, drive departmental accountability, and refine cross-functional strategy. Financial Impact: Analyzed SKU data to optimize stock assortments, reducing company spend by $100,000. Systems Integration: Owned product knowledge base, PLM/CRM integration, and supported factory sourcing to stabilize international supply chain risks. Operational Excellence & Quality Control: Standardized art-proofing workflows and rigorous QC processes, achieving a 98% proof accuracy rate.

Art Director

Strategic Operations & Production Scale: Directed the end-to-end virtual design process, scaling output to support thousands of daily mockups responsible for driving revenue. Customer Success & Conversion: Achieved a 98.7% client satisfaction rate and drove an 8% increase in order conversion by implementing data-driven process improvements based on direct client feedback. Workflow Optimization: Standardized creative briefs and department-wide scorecards, shortening the development calendar by one week while ensuring quality and output. Product Innovation: Launched industry-first, in-house knit file production capabilities, decreasing sample rejection rate to 1%. Capacity Planning: Developed a proprietary staffing tool and process to evaluate and balance supply and demand, serving as a core component of annual departmental planning and resource allocation.

Product Development Manager

d-to-End Program Direction: Directed the complete development lifecycle for 100+ SKU retail and private label programs for premier global clients including Adidas, New Balance, and the Olympics. Systems Automation & PLM Integration: Managed the integration of complex product data into PLM systems to automate inventory tracking, and component management. Technical Design & Standardization: Established rigorous SOPs for tech packs and manufacturing processes. Managed the end-to-end fitting process to ensure 100% accuracy from prototype to final garment. Branding & Market Execution: Led market research and trend forecasting to shape fashion collections, while overseeing the design of all branding, custom labels, and retail-ready packaging. Operational Strategy: Collaborated with cross-functional teams to align design execution with factory production capacity, ensuring seamless transition from development to finished goods.

Popstar of the Year

Popstar of the Year is the most prestigious award given by Pop! Promos and is awarded to one employee who exemplifies their core values and was outstanding in every way. This was a historical first for Pop! to award this to an employee with less than one year of tenure.

Quantum Leap Award

The Quantum Leap award is given to individuals who throughout the year achieved goals that launched the company forward. This award was specifically for the launch of pitch decks.

Employee of the Month

This award is given to an employee who goes above and beyond the call of duty.

The Complete Leader

This program teaches EOS leadership techniques, evaluated a current individual’s leadership type, and provides skills to continuously improve upon.

Management Development Certification

This certification teaches the essentials of management, ranging from change management through feedback.