Director of Product Operations
Highest degree :
Bachelors
Field of study :
Fashion Design
Location :
Philadelphia, PA
Citizenships :
American
Experience :
12 Year(s)
Countries :
United States
Gender :
Female
Sectors :
Executive Director of Product Operations. Creative Operations. Product Development. Art Director. Promo and Apparel specialist.
Experience
Director of Product Operations
Philadelphia
Pop! Promos
March 2025
-August 2025
Executive Leadership: Partnered with the COO to execute high-level operations, drive departmental accountability, and refine cross-functional strategy. Financial Impact: Analyzed SKU data to optimize stock assortments, reducing company spend by $100,000. Systems Integration: Owned product knowledge base, PLM/CRM integration, and supported factory sourcing to stabilize international supply chain risks. Operational Excellence & Quality Control: Standardized art-proofing workflows and rigorous QC processes, achieving a 98% proof accuracy rate.
Art Director
Philadelphia
Pop! Promos
February 2022
-March 2025
Strategic Operations & Production Scale: Directed the end-to-end virtual design process, scaling output to support thousands of daily mockups responsible for driving revenue. Customer Success & Conversion: Achieved a 98.7% client satisfaction rate and drove an 8% increase in order conversion by implementing data-driven process improvements based on direct client feedback. Workflow Optimization: Standardized creative briefs and department-wide scorecards, shortening the development calendar by one week while ensuring quality and output. Product Innovation: Launched industry-first, in-house knit file production capabilities, decreasing sample rejection rate to 1%. Capacity Planning: Developed a proprietary staffing tool and process to evaluate and balance supply and demand, serving as a core component of annual departmental planning and resource allocation.
Product Development Manager
Philadelphia
Boathouse Sports
November 2020
-February 2022
d-to-End Program Direction: Directed the complete development lifecycle for 100+ SKU retail and private label programs for premier global clients including Adidas, New Balance, and the Olympics. Systems Automation & PLM Integration: Managed the integration of complex product data into PLM systems to automate inventory tracking, and component management. Technical Design & Standardization: Established rigorous SOPs for tech packs and manufacturing processes. Managed the end-to-end fitting process to ensure 100% accuracy from prototype to final garment. Branding & Market Execution: Led market research and trend forecasting to shape fashion collections, while overseeing the design of all branding, custom labels, and retail-ready packaging. Operational Strategy: Collaborated with cross-functional teams to align design execution with factory production capacity, ensuring seamless transition from development to finished goods.
Manager of Creative Services and Production Art
Philadelphia
Boathouse Sports
September 2015
-November 2020
● ● ● ● ● Rebranding & Visual Strategy: Spearheaded a comprehensive corporate rebranding initiative, overseeing the implementation of all brand identity standards across all product lines. Production Art & Execution: Served as the technical authority for complex sublimation color management and the translation of design assets for sublimation, embroidery, and screen print. Operational Innovation: Built departmental capacity and reporting tools to manage turnaround, headcount, and production throughput. Launched interactive 3D product models to drive eCommerce conversion. Quality & QC Strategy: Established standardized QC processes and a proprietary color inventory system that reduced color-match refunds by 75%. Cross-Functional Leadership: Directed multidisciplinary teams across print and production. Increased production agility through comprehensive cross-functional training and strategic resource management.
Awards & Certificates
Popstar of the Year
Philadelphia
Pop! Promos
2022
Popstar of the Year is the most prestigious award given by Pop! Promos and is awarded to one employee who exemplifies their core values and was outstanding in every way. This was a historical first for Pop! to award this to an employee with less than one year of tenure.
Quantum Leap Award
Philadelphia
Pop! Promos
2022
The Quantum Leap award is given to individuals who throughout the year achieved goals that launched the company forward. This award was specifically for the launch of pitch decks.
Employee of the Month
Philadelphia
Boathouse Sports
2018
This award is given to an employee who goes above and beyond the call of duty.
The Complete Leader
Philadelphia
EOS
2023
This program teaches EOS leadership techniques, evaluated a current individual’s leadership type, and provides skills to continuously improve upon.
Management Development Certification
Philadelphia
DVIRC
2019
This certification teaches the essentials of management, ranging from change management through feedback.
Principles of Lean Manufacturing
Philadelphia
DVIRC
2017
This is an introductory course to Lean, educating on the basics and providing applicable methods to your current line of work.
Languages
Experience with financing agencies
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