Logistics Supervisor

• Oversee daily operations and scheduling of delivery vehicle and motorbikes. • Monitor vehicle and rider usage to ensure maximum efficiency and adherence to delivery timelines. • Implement GPS tracking and fleet management systems for real-time monitoring. • Ensure all vehicles and motorbikes are well-maintained, serviced regularly, and roadworthy. • Track and report fuel usage, mileage, and maintenance costs. • Coordinate with mechanics and service providers for repairs and inspections. • Supervise a logistics team of 25 (riders, drivers, and support staff). • Assign tasks and delivery schedules based on skill, performance, and workload. • Conduct regular briefings and performance reviews for staff. • Provide training on safety, customer service, and delivery protocols. • Handle conflict resolution, disciplinary issues, and absenteeism. • Ensure compliance with health, safety, and labor regulations. • Plan and optimize daily, weekly, and monthly delivery routes. • Ensure timely pickups and deliveries while minimizing downtime and travel costs. • Manage logistics for special projects, bulk orders, or high-priority deliveries. • Maintain a delivery tracking system and ensure real-time updates on delivery status.

Dispatch HOD

• Ensure all the company’s policies and procedures governing the collection and delivery of goods is adhered to. • Ensure that all customers online and in-store orders are picked and prepared within the company’s stipulated time frames. • Develop daily/weekly schedules aligned with sales orders and inventory availability. • Prioritize on high valued shipments. • Ensure route optimization and delivery efficiency. • Coordinate with inventory control to ensure stock availability. • Oversee order fulfillment and accuracy before dispatch. • Lead and manage the dispatch staff, loaders and support staff. • Train and evaluate team performance against set KPI’s. • Ensure proper documentation on all customers orders, invoices, deliveries and gate passes. • Comply with the legal and company specific logistics and safety regulations. • Address delivery-related customer issues or escalations. • Maintain communication with sales and customer service teams on dispatch statuses. • Operate and monitor WMS (Warehouse Management System) or TMS (Transport Management System). • Maintain real-time dispatch data and reporting. • Monitor dispatch costs and identify areas for saving. • Improve turnaround time and reduce idle or return loads. • Minimize transit time and costs without compromising service. • Prepare and analyze daily/weekly dispatch MIS reports.

Procurement Officer

• Identify, evaluate, and onboard reliable suppliers for marine-grade materials, shipbuilding components, civil works, and offshore equipment. • Develop and maintain strategic relationships with local and international vendors. • Work with project managers and engineers to forecast material requirements based on project timelines and specifications. • Align procurement plans with project delivery schedules and budgets. • Float RFQs/RFPs for major components and subcontracted works. • Compare quotes based on cost, quality, delivery terms, and technical compliance. • Negotiate pricing, terms, and delivery schedules with vendors. • Draft and manage purchase contracts ensuring legal and compliance standards are met. • Coordinate with stores and warehouse teams to manage stock levels of critical spares and construction materials. • Ensure just-in-time procurement for project-specific needs. • Ensure all procured materials meet industry standards such as IMO, SOLAS, ISO, SGS, ASTM, or project-specific specifications. • Handle procurement documentation, import/export compliance, and quality certifications. • Track procurement budgets and generate cost-saving initiatives. • Monitor fluctuations in material prices and market conditions. • Coordinate inland and overseas transport, customs clearance, and port deliveries. • Work closely with freight forwarders and customs agents for timely delivery to shipyards or offshore sites. • Use ERP systems (e.g., SAP, SAGE, IFS) for purchase requisitions, orders, and invoicing. • Maintain records of procurement transactions, audits, and vendor performance reports. • Source and procure marine and civil engineering materials, tools, and equipment efficiently. • Maintain alignment between procurement activities and project schedules. • Ensure timely delivery of critical components to shipyards, dry docks, and offshore platforms. • Uphold cost-efficiency, compliance, and quality standards in every purchase. • Provide technical procurement support during ship maintenance, hull fabrication, and offshore construction. • Collaborate with engineers, site managers, and finance teams for end-to-end procurement workflow.

Customer Service Champion

• Awarded a certificate as a customer service champion for the year 2021 – 2022 for exemplary customer service – Builders Warehouse.

DNA Champion (Customer First)

• DNA champion certificate award, in appreciation to my commitment on the company’s DNA (Customer first) – Builders Warehouse.