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Nelson Kimori Nyarondia

Nelson Kimori Nyarondia

ICT officer

Highest degree :

Bachelors

Field of study :

Information technolgy

Location :

Nairobi, Kenya

Citizenships :

Kenyan

Experience :

5 Year(s)

Countries :

Kenya

Gender :

Male

Sectors :

fintech operations,

Nelson Kimori Nyarondia is an ICT Officer with over five years of experience in systems administration, cloud platforms, and enterprise IT support. He specializes in Microsoft 365, SharePoint, Teams, and ICT infrastructure management, with a strong focus on system security, optimization, and digitization. Nelson is passionate about leveraging technology to enhance efficiency, strengthen cybersecurity, and drive digital transformation in organizations.

Experience

ICT Officer

Nairobi, Kenya

KOKO Networks

January 2023

-

Present

• Led the implementation and optimization of enterprise ICT systems supporting 5 regional offices, ensuring 99.9% network and system uptime. • Administered and secured Microsoft 365 platforms (Teams, SharePoint, Exchange), enhancing collaboration and data protection. • Supported digitization initiatives, deploying cloud-based tools and workflow automation that reduced manual reporting time by 30%. • Conducted proactive ICT risk mitigation through system monitoring, vulnerability assessments, and enforcement of security controls. • Managed Active Directory, DNS, DHCP, and VPN infrastructure for centralized user access and authentication. • Implemented routine data backup, disaster recovery, and business continuity procedures. • Developed and maintained ICT documentation, including asset registers, user manuals, and SOPs. • Provided end-user training and technical support, improving system adoption and digital literacy. • Liaised with vendors and service providers to ensure timely delivery of ICT solutions and compliance with SLAs.

ICT Support Officer

Nairobi, Kenya

Nashcom Solutions Limited

January 2022

-

December 2022

• Delivered Tier 1 & 2 ICT support for over 200 users across hardware, software, and network systems. • Assisted in system deployments, configuration, and performance testing, ensuring seamless rollouts of new ICT systems. • Supported endpoint security and antivirus operations, enhancing organizational cyber resilience. • Conducted system backup, recovery tests, and troubleshooting to ensure business continuity. • Prepared technical documentation and facilitated user training sessions on ICT systems and best practices. • Supported ICT procurement and vendor management, ensuring cost-effective acquisition of equipment and licenses.

Education

Master of Science in Information Systems Management

Nairobi, Kenya

KCA University

January 2025

-

Present

Key Courses: IT Strategy, Enterprise Architecture, IT Service Management, Cybersecurity

Bachelor of Business Information Technology (BBIT)

Nairobi, Kenya

KCA University

May 2018

-

December 2022

Key Courses: Data Communication, Cybersecurity, Database Systems, Information Systems Design, Data Analytics

Awards & Certificates

• ISO 27701 - Data Protection and Privacy Information Management

Kenya

Alison/CPD Certification Service

2024

Expertise in Privacy Information Management Systems (PIMS), data governance, and implementing controls necessary to comply with privacy regulations (like GDPR).

AWS Certified Cloud Practitioner

Kenya

Amazon Web Services

2024

Validates fundamental, high-level knowledge of the AWS Cloud platform, including core services, security, architecture, pricing, and technical support.

• ITIL® 4 Foundation

Kenya

AXELOS

2024

Confirms foundational knowledge of the IT Service Management (ITSM) framework. Focuses on the efficient and value-driven delivery of IT services across the organization, crucial for operational roles.

• Cisco Certified Network Associate (CCNA)

Kenya

Institute of advanced Technology

2019

Establishes a strong foundation in networking fundamentals, including IP addressing, network access, IP connectivity, and security basics. Essential for roles managing network infrastructure.

• Data Analytics (Power BI & Tableau)

Kenya

AQskill

2020

Demonstrates proficiency in using industry-leading Business Intelligence (BI) tools to connect, transform, and visualize data. Essential for generating actionable insights for organizational decision-making.

Languages
English
Speak
Excellent
Read
Excellent
Write
Excellent
Swahili
Speak
Excellent
Read
Excellent
Write
Excellent
Skills

Windows Server Administration

Active Directory, DNS, DHCP

Microsoft 365 Administration (Exchange, SharePoint, Teams, OneDrive)

Azure Cloud Services

AWS Cloud Management

Network Configuration (LAN/WAN, VPN, VLANs)

Firewalls and Endpoint Protection (Fortinet, UniFi, Ruckus)

Workflow Automation (Power Automate, Zapier)

ICT Strategy Implementation

Staff Training and Capacity Building

ICT Performance Reporting and Analytics

Experience with financing agencies

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