Senior Compliance and Conduct Manager

Maintained control oversight across assigned high-risk branches, ensuring compliance with internal control, AML, and regulatory standards.  Ensured strict adherence to the AML/CFT and KYC policy and procedures, and also to the Bank’s Internal Control and Enhancement programs, driving consistent compliance and operational integrity.  Led cross-functional teams during internal and external audits, ensuring full compliance with regulatory standards and achieving zero major audit finding.  Collaborated with IT and operations to strengthen automated control systems, reducing manual errors and improving process efficiency.  Investigated control breaches and coordinated corrective action plans, minimizing financial loss and reputational risk.  Championed continuous improvement initiatives, resulting in streamlined control processes and enhanced operational resilience.  Risk-based Approach to effective Compliance Monitoring in client onboarding and bank products hence avoiding channels of ML and TF.  Conducted independent reviews, structured and delivered assurance of compliance processes to draw patterns or sequences that relates to ML and or TF.  Provided control advisory and decision support to branch managers and operators in high-risk locations, reinforcing compliance and accountability.  Conducted in-depth branch reviews using control templates and daily IT Control Reports to detect control breaches.  Effectively communicated and analyzed high quality investigations/compliance screening reports and reviews to support and strengthen internal control and compliance processes.  Conducted investigations into complex legal/financial arrangements that are sensitive and considered high risk to safety and soundness of banked and monitored Compliance Level with respect to regulatory and internal policies compliance.  Tracked and resolved control, audit, and regulatory exceptions, escalating unresolved issues through operational risk channels and governance structures.  Performed daily control reviews, including IT, credit, and transaction monitoring, as directed by Control Techniques & Standards.  Implemented process enhancements and control strategy improvements across high-risk branches to mitigate risk and strengthen compliance.  Delivered targeted training to branch staff on policy updates, AML procedures, and control requirements; promoted control consciousness and self-reporting culture.  Escalated systemic process gaps to senior control stakeholders for remediation and strategic alignment.  Identified and escalated emerging risks in line with the Bank’s Operational Risk Management Framework, ensuring timely resolution and tracking.