Professional Summary A highly skilled Computer Engineer with over 7 years of experience in IT infrastructure management, technical support, and data center operations. Proficient in deploying, configuring, and maintaining enterprise-level IT systems, network infrastructures, and data center facilities. Extensive expertise in troubleshooting complex IT issues, ensuring system stability, and delivering tailored solutions to meet client needs. Certified in HUAWEI HCIA Datacenter Facility, with a focus on ensuring the optimal performance and security of critical IT systems. A dedicated problem solver with a proven track record in delivering high-quality technical support and system improvements across various industries. Core Competencies - IT Infrastructure Management: Skilled in the design, deployment, and optimization of servers, networking systems, and data centers for enhanced operational efficiency. - Technical Support & Troubleshooting: Strong ability to diagnose and resolve complex hardware, software, and network issues, ensuring minimal downtime and optimal system performance. - Data Center Operations: Expert in managing data center infrastructure, including power management, cooling systems, and preventive maintenance strategies. - Network Administration: Proficient in configuring and managing routers, switches, firewalls, and VPNs to maintain secure and efficient network operations. - Client Relationship Management: Experienced in working with clients to understand their IT needs, provide technical consultations, and deliver customized solutions. - Compliance & Documentation: Adept at creating detailed technical documentation and ensuring compliance with IT standards and security protocols.