Enterprise Analyst

Lead Airtel Business performance analytics covering fixed data (DIA, NaaS, SD-WAN, Cloud) and enterprise mobility segments to track revenue against an annual target. Develop and automate financial performance dashboards and management reports in Excel and Power BI to ensure on-time, in-full, and error free (OTIFNE) submissions. Perform pipeline and opportunity analytics for Key Account Managers (KAMs), identifying conversion trends and highlighting growth opportunities across SME, Government, and corporate sectors. Enabled customer acquisition by facilitating collaboration among Solution Specialists, Finance, and Network Operations through regular sync meetings and shared analytics dashboards utilizing Power BI. Analyze customer churn and usage data to inform go-to-market (GTM) strategies and retention programs. Forecasting and revenue planning, aligning product-line targets with market trends and internal KPIs. Maintain data integrity across CRM and reporting systems through validation audits and monthly reconciliations. Standardized business intelligence processes by integrating segmented enterprise customer data from CRM, billing, and provisioning platforms—enhancing visibility into product-line performance and facilitating more precise commercial decision-making. Consolidated and refined enterprise segment reporting by merging sales, product, and financial datasets, delivering holistic insights that informed executive decision-making on portfolio expansion and channel optimization. Launched an automated trade visits tracking tool to capture customer engagements from sales teams, integrating outputs with customer relationship management (CRM) systems to enhance visibility and coordination among business units. Led & supervise a team of Business support analysts to provide business analytical requirements.

Business Support Analyst

Provided analytical and operational support to the Enterprise Business Analyst and Account Management teams in tracking performance across fixed data, mobility, and corporate segments. Supported the preparation of weekly and monthly business performance reports, ensuring data accuracy and timely submission to senior management. Assisted in pipeline consolidation by gathering updates from Key Account Managers (KAMs) and reconciling sales data from CRM and billing systems. Participated in data validation and trend analysis to identify discrepancies, revenue leaks, and growth opportunities within the enterprise segment. Created and maintained Excel-based dashboards for regional sales, activations, and renewals to enhance visibility across teams. Collaborated with Finance and Network teams to support revenue forecasting and product performance reviews. Provided administrative and analytical support during quarterly business reviews (QBRs) and management reporting cycles. Applied problem solving skills to reconcile discrepancies in CRM and billing data using Excel and Power Pivot, improving monthly reporting accuracy by 18% over 12 months for enterprise-wide QBR deliverables.

Bachelors of Science in Statistics

Major in Statistics - Graduated with a Second-Class Upper Degree (Hons), 3.78 CGPA

Uganda Advanced Certificate of Education (UACE)

Majored in Mathematics, Economics, Geography with ICT & General Paper. Completed with Principal passes in the UACE exams.

MD Platinum Club - Q2'FY26 Top Performer

Recognized with a Certificate of Outstanding Performance for exceptional forecasting and performance reporting, ensuring accurate and timely OTIFNE submissions. Award received in Q2 FY26.

Certified SQL Developer

Certified in SQL fundamentals and advanced querying techniques, with proficiency in managing and analyzing relational database systems.