Senior Inter‑Agency Coordination Officer

Lead strategic coordination of the regional refugee response in Jordan under the 3RP framework. Drive multi‑sector planning with government, UN agencies, NGOs and donors. Chair inter‑sector working groups to ensure operational efficiency, avoid duplication and improve protection outcomes for over 650,000 refugees. Strengthen linkages between field offices and HQ, building partnerships and enhancing data‑driven decision making.

Senior Protection Cluster Coordination Officer

Led the national Protection Cluster, coordinating 145 partner organizations. Designed and implemented protection strategies guiding the Humanitarian Response Plan and ensuring access to services for 2.5M beneficiaries. Developed joint protection planning with authorities in a sensitive context, built monitoring systems, and trained 350+ partners on protection standards and accountability.

Inter‑Agency Coordination Officer

Coordinated multi‑country response for Venezuelan refugees and migrants across five Caribbean countries. Established effective coordination mechanisms between national platforms, governments, and humanitarian partners to harmonize the Refugees and Migrants Response Plan. Facilitated participatory assessments and capacity‑building workshops for over 90 partners.

Area Manager

Managed a 43‑person team delivering multi‑sector humanitarian programming (mine risk education, livelihoods, protection) for Syrian refugees. Represented DRC in strategic coordination meetings, strengthened referral mechanisms with authorities and partners, and enhanced service delivery standards through systematic monitoring.

Programme Manager

Developed and implemented protection, human rights and gender initiatives in a sensitive political environment. Provided strategic advice to mission leadership, built partnerships with local authorities and UN agencies, and integrated gender mainstreaming into mission activities. Coordinated inter‑agency monitoring missions and joint planning processes.

Neutrality Coordinator

Led agency‑wide neutrality and protection initiatives across five field offices. Managed donor‑funded projects, delivered large‑scale staff trainings on neutrality standards (3,000+ staff), and provided strategic analysis to senior management. Strengthened protection frameworks through coordination meetings and technical guidance.

Senior Project Officer / Field Activities Coordinator

Coordinated 34 field teams implementing projects on community development, protection, gender mainstreaming and returnee reintegration. Chaired protection working groups, developed training materials, and ensured project quality while prioritizing safety and security of staff and beneficiaries.

Portfolio Manager – Latin America and Caribbean

Oversaw regional portfolio (25 staff) and aligned projects with UNV Strategic Framework. Advocated for volunteerism in development, disaster risk reduction and gender equality. Built partnerships with donors, UN agencies and civil society, and ensured results‑based management across multiple countries.

Programme Officer

Coordinated and managed international volunteers, designed and implemented vocational training for IDPs and returnees, and developed early warning and disaster preparedness mechanisms. Strengthened inter‑agency cooperation with UN, IFRC and local partners.

Task Manager

Managed EU regional programmes in the Balkans and Mediterranean, enhancing customs cooperation and counter‑trafficking initiatives. Coordinated technical workshops, monitored implementation across 16 countries, and built strong ties with government counterparts and EU institutions.

Head of Office

Established and managed a new field office post‑tsunami, coordinating emergency operations, reconstruction and capacity‑building initiatives. Supervised 15 staff, coordinated seven National Red Cross Societies, and delivered relief and transitional shelter to over 2,000 families.

Project Officer (acting Head of Office)

Managed a 29‑person team implementing USAID‑funded community development and micro‑grant programmes. Delivered 33 public infrastructure projects, supported returnee reintegration, and coordinated closely with donors, local authorities and international partners.

People Management Programme (Level 2)

Advanced certification in leadership and people management for senior staff, focusing on team development, performance management, and operational oversight.

Certification Programme for Senior Leadership and Management (CP‑SLM)

High‑level training on strategic leadership, management of large teams, and organizational governance in humanitarian contexts.

Inter‑Agency Coordination Course (IACC)

Specialized training on coordination of multi‑stakeholder humanitarian responses, sector leadership, and cluster management.

Protection Learning Curriculum (PLC)

Comprehensive training on protection principles, accountability, and field implementation standards.

Certification Programme on International Protection (CP‑IP)

Technical certification covering international protection frameworks, refugee law, and operationalization in field contexts.

BSAFE Security Training

Certification on personal safety, security risk management, and duty of care in high‑risk environments.

Prevention of Sexual Exploitation and Abuse (PSEA)

Mandatory certification on safeguarding standards, reporting mechanisms, and accountability measures.

Information Security Awareness Training

Training on data protection, secure information management, and compliance with UN IT security policies.

INSEAD Women in Management Programme

Leadership programme focused on diversity, inclusion, and effective management practices in global organizations.

Introduction to Sustainable Finance

Certification on integrating sustainability and climate considerations into financial decision‑making.

Community Engagement and Accountability (CEA)

Certification on engaging communities as active partners in emergency response and ensuring accountability to affected populations.