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Zaid Al Shami

Zaid Al Shami

Programs Manager

Highest degree :

Bachelors

Field of study :

Management Information Systems

Location :

Jordan

Citizenships :

Jordanian

Experience :

13 Year(s)

Countries :

Jordan, Iraq, Saudi Arabia, United Arab Emirates

Gender :

Male

Sectors :

Non-profit / NGO

Non-profit

Management

Project Management

Budgeting

A professional humanitarian and development worker with 12 years of experience in post-emergency response and support for war-affected populations. I hold a bachelor’s degree in Management Information Systems and began my career in the humanitarian field in 2013. Over the years, I’ve held key roles with esteemed INGOs and NGOs, driven by a deep passion for serving vulnerable communities. In addition to project management, I have a strong background in communications and content creation, including photography and digital storytelling to document field impact and amplify the voices of those we serve. I’ve led social media campaigns, supported media relations, and produced impactful visuals and messaging across multiple platforms. Most recently, I expanded into the Corporate Social Responsibility (CSR) space, designing and implementing strategies that align social impact with business goals—bridging the private and nonprofit sectors to promote sustainable development and community engagement.

Experience

Accounts Manager

Jordan

Backaldrin

March 2025

-

Present

• Developed and launched Backaldrin’s first CSR and communications strategy, aligning social impact with business goals. • Led initiatives on food security, youth training, and refugee support, promoted through engaging social media content. • Built partnerships with NGOs and community groups to co-implement sustainable programs. • Managed digital storytelling and social media to highlight CSR efforts and boost brand engagement. • Produced reports, videos, and content for internal and external stakeholders. • Advised on CSR-related compliance, tax benefits, and sustainability practices. Key Achievements: • Established CSR and communications as strategic functions within the company. • Strengthened Backaldrin’s social impact, employee engagement, and public visibility across key markets.

Projects Manager

Jordan

Mateen

February 2023

-

March 2025

As Project Manager, I led four donor-funded projects across education, protection, WASH, and cash assistance, ensuring quality implementation, donor compliance, and measurable impact. Key Responsibilities: • Project Coordination: Oversaw daily operations of multi-sectoral projects, aligning activities with strategic goals. • Donor Engagement: Acted as primary liaison with donors, ensuring compliance and transparent communication. • Budget Management: Managed budgets, monitored spending, and ensured cost-effective resource use. • Monitoring & Evaluation: Led M&E efforts, aligning with JORISS and reporting standards to track progress. • Cross-departmental Collaboration: Coordinated with HR, finance, logistics, and field teams to streamline implementation. • Team Leadership: Supervised staff, fostering collaboration and guiding performance. • Training & Empowerment: Delivered training to staff, volunteers, and facilitators to strengthen program delivery. • Reporting: Produced timely and accurate narrative and financial reports for stakeholders. • Risk Management: Identified and addressed risks to maintain project integrity and timelines.

Senior Project Coordinator - Child Protection, Social Innovation & Outreach

Jordan

Jordan River Foundation

December 2017

-

February 2023

• Led components of the UNICEF-funded Makani project, overseeing planning, team management, and progress tracking. • Managed budgets for child protection, GBV, and social innovation initiatives. • Supported innovation teams and startups, while supervising volunteers and field staff. • Maintained partnerships with stakeholders to ensure effective implementation. • Oversaw awareness campaigns and media relations, coordinating with PR firms and creative teams.

Field Officer

Jordan

Save The Children Jordan

August 2017

-

December 2017

Supervising the education project “funded by UNICEF” at Azraq, Zaatari and EJC, follow up on budget, project implementation, case managers, information assistants & psychologists, donors’ indicators, project budgets and procurement.

Languages
Arabic
Speak
Native
Read
Native
Write
Native
English
Speak
Excellent
Read
Excellent
Write
Excellent
Skills

Budgeting, Planning & Forecasting

Project Management

Management

Leadership

Microsoft 365 Administration (Exchange, SharePoint, Teams, OneDrive)

Experience with financing agencies

0