A skilled and dedicated network technician and IT support specialist with years of hands-on experience in configuring, maintaining, and troubleshooting network infrastructure and computer systems. Proficient in diagnosing hardware and software issues, performing system upgrades, and ensuring optimal performance across LAN/WAN environments. Adept at installing routers, switches, firewalls, and access points, as well as managing IP addressing, DNS, DHCP, and VPN setups. Known for delivering reliable technical support to end-users and departments, with a strong focus on minimizing downtime and enhancing system efficiency. Experienced in using diagnostic tools and remote support platforms to resolve issues quickly and effectively. Passionate about staying current with emerging technologies and best practices in network security and system maintenance. Also brings a solid background in IT project coordination and logistics, with a brief but valuable experience in business operations and procurement. Recognized for building strong collaborative relationships across teams and consistently meeting performance goals.