ICT OFFICER(User Support Services)

Train users and offer user support on how to properly use PC software and hardware.  Secure adequate operation of computer equipment, communication and network resources.  Support communication system, devices and services.  Monitor and ensure proper functioning of allocated areas of Local Area Networks.  Support Information Systems and Web Sites at specified locations.  Keep client level security settings to reduce host vulnerability.  Determine requirements of tools, services and repair facility.  Document Network infrastructure and relevant problems.  Determine skill needs and prescribe training.  Have ICT policies in place; conduct awareness among staff about new technology changes and emerging Cybersecurity threats.  Repair and service Printers, desktops, monitors and capture student Biometric data.  Offer Helpdesk Support System that is online and can be accessed by student and staff about problems or issues of ICT like AD, email communication, student portal, Mtihani platform, Electoral voting portal.  Support University events, blended/hybrid in which ICT is participating.

ICT OFFICER

Liaising with ICT managers and ISPs in fixing Internet outages.  Routine software and hardware maintenance.  Diagnosing the network to find problems with connection.  Recording network support operations.  Observation and supervision of the correct operation of the assigned parts of Local Area Networks.  End user administration support onsite and remote.  Observing network traffic and meeting speed target.  Reconcile ICT inventory registers.  Take computer security measures to protect information against malicious or unauthorized access, alteration destruction and virus attacks by having antivirus programs, patches installed and maintained up to date.  Training to improve the knowledge of staff about IT tools and the best use of technology.  Checking and verification of ICT item acquired in the program, recommendation of ICT item to be upgraded.

DATA/IT OFFICER

 Provided maintenance support (ODK) on the use of Android Tablets/Phones to collect data and later synchronize to the server  Assisted the Data Manager in Collecting, analyzing and interpretation of clinical data.  Development of data collection tools using RedCap (web application software)  Analyzed patient’s relevant data to enable decision making by the data manager and Principal Investigator;  Understanding and working to the company SOPs, Implementing GCP standards.  Participated in DQAs (Data quality Audits) and Data review meetings in both trans Nzoia and Busia counties.  Assisted the data manager in preparing monthly, quarterly and annual reports for the diabetic, hypertension, breast cancer and cervical cancer clients.  Ensured data entry of the patient level data to AMRS;  Queried the KHIS database for the NCDs indicators optimal reporting.  Updated patient records on the openAMRS database and redcap databases.  Performed Data quality, data cleaning and error resolution of clinical data on openAMRS system.  Managed own day-to-day workload to ensure all project goals are me

DATA/IT OFFICER

Secure data, information and systems by completing database backups;  Network administration & Management,  Configured network devices Cisco switches, cisco routers, Unifi Access Point  Managed User access and Authentication  Provided feedback to the Data manager regarding quality assurance of data and corrective action needed in databases;  Data entry into research electronic database i.e. REDCAP  Filled research instruments such as clinical encounter forms, site assessments, psychosocial forms, for research participants;  Performed correction, cleaning and verification of data in the REDCAP database;  Coordinated and scheduling clients in liaising with Community Health Workers;  Consented and assenting of participants for research procedures;  Tested research database suitability for project study;  Replaced hardware/software parts as required and provided support, including procedural documentation.  Database management (AMRS): Data collection, Data cleaning and Data entry, scrutinizing errors and editing files, facilitating site transfers and maintaining the database.  Trained and Support OPENMRS (Database) users and administer their access to the database system

IT TRAINEE

Did system administration  Network trouble shooting (LAN/WAN/MOBILE)  Installation and configuration of software  Administrative support  ICT stock taking and review  Computer maintenance and repairs and ICT machines  Server maintenance and repairs and maintenance  Land line telephone repairs and maintenance (data communication)

DATA OFFICER

Working with programmers on trouble shooting online system  Conducted electrical safety checks on computer equipment  Solely involved in data entry of all filled LTFU forms to program sites  Performed missing data checks (QA, QC)  Communicated with site trackers to review and monitor pending cases  Organized and filed project paper work  Tested database for project  Provided written and electronic report  Identified study defaulters for follow up  Ensured human study subject protection  Secured data, information and systems by completing database backups;  Maintained study operations by following policies and procedures; reporting needed changes;  Worked continuously on a task until completion (or referral to third parties, if appropriate)

DATA OFFICER

Data Migration & Record Merging  Storing and retrieving medical records in the OpenMRS system  Updating patient records in the OpenAMRS system  Data entry of HIV encounter forms  Registering patients into clinics Medical Record System (openAMRS)  Responding to queries to Community Health Workers  Data quality & Cleaning

Librarian/ICT OFFICER

Installation of computer software packages and operating system and replacing parts as required  Hardware maintenance and replacing parts as required  Setting up new user accounts and profiles and dealing with password issues  Online registration for the school  Control and monitor issuance of books  Recording and keeping of records in files.  Create databases for students  Payroll data entry i.e. earning and deduction of various staff

University

Bachelor of Science in Information Technology

CCNA

offered by TAITA TAVETA UNIVERSITY through the Cisco Networking Academy program. Introduction t Networks

CYBERSECURITY

Cybersecurity and Emerging Technologies Awareness Training