Description

The Pacific Community (SPC) is the principal scientific and technical organisation in the Pacific region, supporting development since 1947. We are an international development organisation owned and governed by our 27 country and territory members. In pursuit of sustainable development to benefit Pacific people, our unique organisation works across more than 25 sectors. We are known for our knowledge and innovation in such areas as fisheries science, public health surveillance, geoscience, and conservation of plant genetic resources for food and agriculture.

The Fisheries, Aquaculture and Marine Ecosystems (FAME) division is composed of three programmes: the Coastal Fisheries and Aquaculture Programme (CFAP); the Oceanic Fisheries Programme (OFP); and the Marine Ecosystems Programme (MEP). The Director’s Office provides implementation support and strategic direction across the three programmes and cross-cutting projects. Working with all 22 PICTs, SPC FAME has strong partnerships with regional, sub-regional and national entities working in the marine sector. SPC FAME staff are based in New Caledonia, Fiji, Federated States of Micronesia, Solomon Islands, and Tonga, with most of the staff being based in New Caledonia.

The role – the Digital Communications Adviser will deliver FAME’s digital communications strategy, driving high-impact online content, visibility and engagement to translate scientific work into accessible, evidence-based narratives for Pacific stakeholders and global audiences.

The key responsibilities of the role include the following:

Digital Communications Planning

• Develop and implement the divisional digital communications strategy aligned with FAME priorities and SPC corporate frameworks.

• Translate complex fisheries science and technical outputs into compelling digital narratives for regional and global audiences.

• Provide advice to FAME leadership on digital positioning, visibility, and online engagement opportunities.

• Ensure One SPC alignment of digital storytelling across FAME programmes (CFAP, OFP, MEEP).

• Drive integrated digital campaigns that support programme objectives, donor visibility, and stakeholder engagement.

• Identify and leverage emerging digital tools and platforms (AI, interactive tools, data storytelling) to enhance impact.

Digital Content and Channel Optimisation

• Oversee and manage the optimisation and governance of digital channels (web, intranet, social media, email platforms, multimedia platforms).

• Design audience-centric digital journeys using segmentation, targeting and behavioural insights.

• Drive the use of data-driven content approaches (analytics, SEO, platform insights, data storytelling).

• Ensure digital platforms are current, accessible, and aligned with SPC branding and systems.

• Collaborate closely with ICT and corporate communications to strengthen platform integration and performance where necessary.

• Oversee the production of high-quality multimedia content (video, digital storytelling, social content, campaigns).

• Ensure consistency with SPC branding, messaging and digital best practice.

• Manage a pipeline of digital content aligned with programme priorities and key moments (events, releases, campaigns).

• Strengthen digital knowledge management systems, including content repositories and reuse of assets.

• Coordinate external providers and internal contributors to ensure timely and high-quality outputs.

Performance Measurement, Continuous Improvement and One SPC alignment

• Develop KPIs and frameworks to track the effectiveness of digital initiatives.

• Produce regular analytics reports, insights, and recommendations to inform strategy.

• Utilize tools like social listening platforms, and CRM systems to measure performance and optimize future actions.

• Design and implement digital performance frameworks, KPIs and reporting mechanisms.

• Use analytics and user insights to inform decision making and drive continuous improvement of digital activities.

• Integrate monitoring, evaluation and learning (MEL) approaches into digital communications.

• Collaborate with corporate communications, editorial processes and divisional focal points to ensure alignment.

• Ensure compliance with SPC standards, digital systems, branding and governance processes.

• Contribute to corporate digital initiatives (e.g., website, campaigns, community of practice).

Team Management and Capacity Development

• Manage and supervise staff, including performance, work plan and professional development.

• Allocate tasks effectively and ensuring timely delivery of outputs.

• Provide technical guidance, mentoring and coaching in digital communications skills and tools.

• Build a high-performing, collaborative and service-oriented team culture.

• Identify opportunities for capacity development within the FAME division on digital communication practices.

For a more detailed account of the key responsibilities, please refer to the online job description.

Key selection criteria

Qualifications

• Postgraduate qualification in film and TV production, design, communications, journalism, mass communications, public relations or other relevant discipline or equivalent body of knowledge and experience.

Technical expertise

• At least 7 years of experience in communications with at least 3 years in an international context.

• Experience working in digital communications with exposure to strategic communications.

• Excellent design and editing skills.

• Excellent Photographic and/or video skills.

• Fluency in social media strategy and content development.

• Experience in managing or leading a team.

Language skills

• Excellent communication skills in English (oral and written), with capacity to engage government, public and community audiences.

Interpersonal skills and cultural awareness

• Proven ability to work independently and as part of a team in a fast-paced, multi-cultural and gender-sensitive environment.

Salary, terms and conditions

Contract Duration – This contract is budgeted for 3 years and is subject to renewal depending on funding and performance.

Remuneration – the Digital Communications Adviser is a band 10 position in SPC’s 2026 salary scale, with a starting salary range of SDR (special drawing rights) 3,727-4,562 per month, which converts to approximately XPF 537,766-658,322 (USD 4,994-6,114; EUR 4,506-5,517). SPC salaries are not presently subject to income tax in New Caledonia. An offer of appointment for an initial contract will normally be made in the lower half of this range, with due consideration given to experience and qualifications. Progression within the salary scale will be based on annual performance reviews.

Benefits for Staff in a position advertised internationally (EPAI) whose duty station is Noumea – SPC provides housing support in Noumea. Establishment and repatriation grant, removal expenses, airfares, home leave travel, health and life and disability insurances and education allowances are available for eligible employees and their eligible dependents. Employees are entitled to 25 working days of annual leave per annum and other types of leave, and access to SPC’s Provident Fund (contributing 8% of salary, to which SPC adds a 10% contribution).

Languages – SPC’s working languages are English and French.

Recruitment principles – SPC’s recruitment is based on merit and fairness, and candidates are competing in a selection process that is fair, transparent and non-discriminatory. SPC is an equal-opportunity employer, and is committed to cultural and gender diversity, including bilinguism, and will seek to attract and appoint candidates who respect these values. Due attention is given to gender equity and the maintenance of strong representation from Pacific Island professionals. If two interviewed candidates are ranked equal by the selection panel, preference will begiven to the Pacific Islander. Applicants will be assured of complete confidentiality in line with SPC’s private policy.

How to apply

Application procedure

Closing date: 19 July 2026 – 11:00 pm (Noumea time)

Job Reference: CR000597

Applicants must apply online at http://careers.spc.int/

Hard copies of applications will not be accepted.

For your application to be considered, you must provide us with:

• an updated resume with contact details for three professional referees

• a cover letter detailing your skills, experience and interest in this position

• responses to all screening questions

Your application will be considered incomplete and will not be reviewed at shortlisting stage if all the above documents are not provided. Applicants should not attach copies of qualifications or letters of reference.

Please ensure your documents are in Microsoft Word or Adobe PDF format.

SPC does not charge a fee to consider your application and will never ask for your banking or financial information during the recruitment process.

Screening questions (maximum of 2.000 characters per question):

1. Please describe your experience developing and implementing a digital communications strategy for an organisation, programme, campaign, or project. In your response, explain the audience, digital channels used, key content approaches, and how the strategy supported organisational priorities.

2. This role requires translating complex fisheries, marine, climate, or development information into clear and engaging narratives. Please provide an example where you converted technical or scientific information into accessible content for non-technical audiences. What formats did you use, and what was the result?

3. Please describe your experience using digital analytics, SEO, social media insights, website data, CRM, or other digital tools to measure communication performance and improve future content or campaigns. What indicators did you track, and how did the evidence influence your decisions?