Job Title: Digital Data Systems Administrator

Reports to: Global Advisor Information Management

Department: Strategy, Advocacy & Learning (SAL)

Terms: 12-month Fixed Term Contract, Hybrid model (50% office attendance)

Location: Head Office, Camden Street, Dublin 2, Ireland

Salary: GB3 / €31,702 - €35,224

Requirements: You might be required to travel internationally to deliver trainings.

About Concern:

Established in 1968, Concern is a non-profit, non-governmental humanitarian organisation, dedicated to the reduction of suffering and the ultimate elimination of extreme poverty in the world’s poorest countries. Concern’s vision, our mission and our work are all defined by one goal – ending extreme poverty, whatever it takes. Concern strives for a world free from poverty, fear and oppression. Our culture is values driven and we believe that our people are central to all that we do and are key to delivering on our goal of Reaching the Furthest Behind First. We are committed to ensuring a workplace where everybody feels valued and are enabled to succeed in their work and contribute to delivering on our mission.

Role Purpose:

To manage and support Concern’s Digital Data Gathering (DDG) system while building and maintaining digital tools that enable accurate and efficient data collection and analysis across global programmes.

Responsibilities:

• Build data collection tools for use across Concern programmes.

• Respond to country-specific tool requests via the DDG Survey Request system

• Liaise with field teams on survey administration and use of data collection tools

• Ensure the integrity and reliability of collected data by conducting thorough quality checks and validation

• Create data visualizations using Zoho analytics to support programme insights.

• Collaborate with Concern’s HQ IT team to resolve technical issues

• Apply appropriate anonymisation techniques to protect personal and sensitive information collected through digital data tools.

• Continuously assess digital data processes and propose enhancements to improve operational efficiency and user experience.

• Contribute to quarterly updates and induction sessions related to the DDG system.

• Undertake any other tasks as directed by the line manager.

• Uphold and promote Concern’s values, including workplace equality, diversity, inclusion, and safeguarding.

• Participate and contribute as necessary towards Concern’s emergency response as and when required.

Role Holder Requirements:

• A bachelor’s degree in IT, data analytics, science or any other related courses.

• Experience in JavaScript or another coding language.

• Proven ability to work effectively as part of a multidisciplinary team in a flexible and supportive manner.

• Excellent communication and presentation skills, both written and verbal, with the ability to explain technical issues to non-technical audiences.

• Experience in data analytics and use of data analysis software such Power BI, Zoho analytics or any other tool

• Previous experience in monitoring and evaluation (M&E) of humanitarian and development programmes.

• Proficiency in French is desirable

Safeguarding competencies:

• Respectful of security procedures and rules.

• Empathy with Concern’s Vision, Mission, Goals and Objectives.

• Knowledge of Core Humanitarian Standards, Sphere and Core Humanitarian Standards (CHS).

• Respectful of local laws and customs

• Conducts itself in a professional manner

• Zero-tolerance to sexual harassment, exploitation and abuse, human trafficking, child abuse and exploitation. Any violations of these principles and polices will be treated as a serious misconduct

Competencies:

• Creativity and Innovation

• Communication and Working with Others

• Delivering Results

How to apply

To apply: CVs should be submitted through our website at https://jobs.concern.net by the closing date.

Please note that Concern Worldwide does not provide Visa sponsorship.

Due to the urgency of this position, applications will be shortlisted on a regular basis, and we may offer posts before the closing date.

If you have any concerns about our recruitment process and need particular assistance - for example if you have a visual impairment or are neurodivergent - please let us know and we will do our best to accommodate you.