We are seeking an Education Specialist with a background in Information Management using ActivityInfo. The Information Management Education Specialist will be tasked with authoring high-quality, scalable educational content for our customers, to ensure that they acquire the knowledge needed to successfully adopt the ActivityInfo software.

This is a remote contractor position, though if you are already based in the Netherlands you could potentially be hired as a Dutch employee.

Who we are looking for:

We are looking for someone with hands-on experience using ActivityInfo in the field, and who loves to teach and empower others to make the most from technology. We expect you to be self-organized and focused on producing value for our customers -- our expectation is that you’re actively seeking out new topics for tutorials and documentation and pushing out updates to our website at a high tempo. In the words of Lin-Manuel Miranda, you’re someone who is “writing like you’re running out of time.”

You must also be adept at communicating with users of varied backgrounds, from those who have only ever used a spreadsheet, to a developer working to integrate with ActivityInfo with an external system using our API.

What you will work on:

• Write documentation for new features, in close collaboration with the engineering team.

• Write tutorials and how-tos that help users solve specific problems with ActivityInfo

• Review and improve API documentation

• Set up template databases that demonstrate how ActivityInfo can address specific sectors or use-cases such as health, WASH, case management, livelihoods, etc.

• Record short videos to help illustrate concepts or guide users.

• Periodically take on customer professional service engagements to stay connected with our user base

What qualifications you must have:

• Practical experience building information systems with ActivityInfo in the humanitarian or international development sector

• Experience developing documentation targeted to both technical and non-technical audiences

• Excellent written and spoken English

• Keen eye for detail and an excellent ability to organize information into a structured format

• Ability to work well with cross-functional teams and coordinate with multiple stakeholders

• Ability to learn new tools and concepts quickly

• Ability to manage your own time and priorities

What qualifications are nice-to-have:

• Background in or experience with relational database systems (MySQL, PostgreSQL etc)

• Experience with RESTful APIs (using Postman or a scripting language, for example)

• Proficiency in French or Spanish would be an advantage

• Proximity to the Central European timezone.

What we offer:

• €3000 - €4000 per month as an independent contractor for remote workers based on a 40-hour work week and 25 vacation days, and 10 public holidays per year.

• Opportunity to work with an international team, and customers in more than 100+ countries

How to apply

Please submit your application through the following link before June 30th, 9:00 AM CEST:

https://www.activityinfo.org/c/cfbx9eymc1oor9vto/042728