OBJECTIVE OF THE WORK

As a Protection Officer, you will be responsible for coordinating and implementing the technical protection response within the framework of the post-earthquake humanitarian emergency of June 24, 2026. You will ensure case management, the updating of safe referral pathways, and the design of psychosocial support activities in the prioritized municipalities of Caracas and La Guaira, guaranteeing compliance with global humanitarian standards and donor regulations.

FUNCTIONS

Technical management and case management

• Design and plan protection protocols and specific post-earthquake needs assessments on site.

• Oversee the execution of survivor-centered case plans and ensure safe referrals through the internal and external care pathway.

• Ensure the absolute confidentiality of physical files and update the protection case management database.

2. Field Coordination and Training

• Provide technical assistance and ongoing on-the-job training to the Protection Assistant and local partner staff.

• Contextualize technical awareness materials and operational protection guides with a focus on risk mitigation in shelters or affected communities.

• Conduct periodic monitoring visits to the impact zones in Caracas and La Guaira.

3. Alliances and Sectoral Representation

• Actively participate in humanitarian coordination platforms (Protection Cluster, GBV and Childhood subcluster) at the local level.

• Establish and maintain coordination links with government authorities and health and legal service providers in assigned areas.

4. Safeguarding and Programmatic Quality

• Ensure that all activities integrate the cross-cutting protection principles and the zero-tolerance policy against Sexual Exploitation and Abuse (SEAA).

• Synthesize and analyze qualitative and quantitative data to feed into the project's technical reports and lessons learned

Requirements

Required:

• Professional with a degree in: Psychology, Social Work, Sociology, Law, Health Sciences, Humanitarian Protection or related fields.

• At least three (3) years of experience in protection case management (general, GBV or child protection), ideally within the humanitarian sector in emergency contexts.

• Proven experience in dealing with local partners and institutional authorities in the Venezuelan context.

• Proficiency in the Microsoft Office Suite.

• Full availability for frequent travel to affected communities in Caracas and La Guaira state

• Soft skills:

  • Proven ability to coordinate technical actions in contexts of high volatility and post-disaster vulnerability.

  • Assertive communication, diplomacy, and high attention to detail for the secure handling of confidential information.

  • Transparency and flexibility to adjust operational priorities according to the evolution of the emergency

Desirable (not limited to):

• Previous experience in training, facilitating workshops and developing technical skills.

Conditions

• Contract for the provision of services under the figure of Professional Fees for 3 months with possibility of renewal depending on budget availability and performance.

• Workplace: Acted office in Caracas.

• Professional fees according to the organization's scale.

• Provision of services in person and frequent transfers to areas affected by the seismic doublet.

• Caracas – Capital District

How to apply

• Register your application at the following link: https://forms.gle/5DhbkE8h2K9qzQM48

• The application must include: PDF file with resume (maximum 2 pages).

• Only shortlisted candidates who meet the established requirements will be contacted to continue in the selection process.

• Application deadline: 22/07/2026

Given the urgency of the request, Acted reserves the right to close the recruitment process before the deadline if the candidate was selected.

Start date: 28/07/2026