GLOBAL HEALTH STARTS WITH YOU!

Title: People and Talent (P&T) Director
Location: Mumbai or Bangaluru, with strong preference given to candidates in Mumbai. 30-40% travel expected between these two locations and other states.
Reports to: dual reporting line to the HQ Chief People and Systems Officer and Americares India Foundation (AIF) Country Director
Direct reports: 4
Schedule: This role will be required to occasionally work during hours that may be outside of traditional office hours as we are an organization that responds to humanitarian emergencies that may occur during evenings and on weekends.

About Americares India Foundation:
Americares India helps people and communities around India access health in times of disaster and every day. We envision a world in which all people have pathways to health and opportunity.
Americares India supports local health centers, helping providers meet the needs of their patients and communities—in times of disaster and every day.
A deeply collaborative organization, we have curated programs delivering health services, emergency programs and medicine supplies.
With our partners and donors, we create locally appropriate solutions and pursue long-term change to address some of the most challenging health issues in India.

Americares Organizational Values:
We create global community, treating people as they want to be treated.
We respond effectively and responsibly, putting plans into practice.
We embed ethics and equity in our work and workplace.
We are better together; partnership is at our core.
We ask and listen, to create sustainable solutions for a healthier tomorrow.
We commit to quality, growing and improving to ensure individuals and communities thrive.

Role Overview:
The People and Talent Director at Americares India Foundation will play a vital role in shaping the future of the organization, ensuring a people-centered approach that leads to optimal, mission-focused outcomes. This new role will sit on the AIF Leadership team, with a dual-reporting line to the global Chief People and Systems Officer and the AIF Country Director. The P&T Director will be responsible for creating and implementing a comprehensive people and talent strategy that is in line with global Americares culture, while being tailored to meet local contextual needs. This role will work with AIF people managers and leaders to enhance a culture of collaboration within and across functions, teams, and locations. This role owns country level P&T strategy that aligns to global P&T standards.

Duties and Responsibilities:
People and Talent strategy:
-Develop and implement Americares India Foundation’s comprehensive people and talent strategy aligned with the organization’s mission, values and global P&T practices.
-Lead strategy and enhancements in end-to-end recruitment and talent retention initiatives for programmatic operations, and leadership roles across states, ensuring fair, compliant, and transparent hiring and internal growth practices.
-In alignment with global employer brand, strengthen country employer branding to attract values-aligned, mission-driven and highly competent talent.
-Evaluate, strengthen and implement performance management systems linked to organizational goals, mission, strategy, and values.
-Partner with HQ P&T to align country learning and development initiatives (including onboarding, technical skills, leadership development, and career progression frameworks) to global L&D strategy.
-Support proposal development by contributing to workforce planning, staffing structures, and P&T-related budget inputs for new funding opportunities.
-Oversee P&T budget and ensure that financial stewardship and adequate resourcing support current and future talent strategy and plans.
-Oversee and manage external P&T vendors and consultants, ensuring quality, compliance, cost-effectiveness, and results.
-Use data and P&T analytics to inform decision-making and improve people outcomes, creating transparent dashboards and report outs to key leadership in AIF and HQ.
-Enhance workforce surge capacity for emergency response.

Culture, communication and engagement:
-Lead people-related change initiatives, strengthening intentional culture and work community, integrating transparent and effective internal communications and values driven campaigns.
-Support cross-functional collaboration and strengthen communication between and among teams, ensuring that all employee languages are actively included in systems, meetings, documents, and day-to-day operations.
-Partner with HQ P&T to ensure active employee participation in global feedback, well-being, fairness for all, and organization engagement activities.
-In alignment with P&T HQ, lead fairness for all initiatives across all parts of the employee life cycle, embedding equity and inclusion in P&T policies, procedures, and activities; design and implement fair systems that mitigate and prevent discrimination while enhancing access and inclusion of employees of all backgrounds, identities, abilities, and experiences.
-Embed duty of care standards and practices into all parts of the employee lifecycle.

Governance, compliance and risk:
-Build and effectively communicate scalable P&T systems and governance for a multi-state, multi-language, geographically dispersed workforce.
-Partner with HQ P&T to design and implement fair, transparent, and competitive compensation packages and structures, aligning with our global compensation philosophy and best practices.
-Evaluate, strengthen and oversee effective employee relations processes, addressing situations proactively and with impeccable judgment, connecting employees to both local and global reporting systems and collaborate with HQ P&T as needed.
-Ensure effective people operations, including but not limited to benefits, contracts, policies, HRIS, PTO, leaves, offboarding, and personnel files in multi-state contexts, automating whenever possible to enhance efficiency and accuracy.
-Proactively identify and mitigate people-related risks.
-Ensure compliance with all applicable labor laws and statutory requirements within and across states.
-Lead implementation and monitoring of POSH policies and internal committees.
-Lead organizational P&T compliance related to donors, auditors, and government regulatory frameworks (including FCRA implications as they relate to staffing).

Organizational leadership:
-Serve as a thought partner to the Country Director and leadership team on organizational design, workforce planning, intentional culture, succession planning, and the full employee experience.
-Partner with leadership to build people management and leadership capabilities at all levels.
-People manage P&T team members, ensuring their success in meeting objectives, modelling organizational values, and embedding ethics and equity in their systems, processes, and interactions.
-Actively model and contribute to Americares values, work culture, and mission.
-Engage in and lead team spaces with openness, global competencies, and a growth mindset.
-Additional responsibilities and duties as needed.

Key role outcomes:
In the first 90 days, the People and Talent Director will:
Learn and live the Americares values.
Complete all required new hire onboarding trainings.
Create an initial diagnostic of current P&T processes, structures, compensation packages, culture, and systems, aligning with the Chief People and Systems Officer on priorities for the first 6 months of a P&T strategic plan.
Determine key P&T metrics that will be evaluated in the first 6 months and ongoing.
Partner with HQ P&T engagement team to create an employee feedback plan, assessing baseline and key milestone markers for culture.
Begin building relationships with employees and begin to understand the employee experience.
Audit labor law compliance (multi-state), POSH implementation, contracts, policies, and employee files, including compliance with laws about protected identities.
Create a risk and compliance heatmap with a plan of improvement, as needed, for the first 6 months and longer-term.
Define a plan for inclusive language and communication access with employees from various backgrounds, locations, languages, and working conditions (e.g. office vs field).

In the first 6 months, the People and Talent Director will:
Effectively start to embed P&T strategy into systems, culture, and processes.
Launch and evaluate impactful intentional culture initiatives that align with strategy and values.
Address priority risk/compliance areas for improvement.
Establish a regular cadence for metrics reports outs with key internal stakeholders in AIF and HQ P&T.
Improve P&T systems as needed (e.g. employee relations, talent acquisition, onboarding, HRIS, performance review, etc.).
Partner with HQ P&T to establish a clear compensation package refresh based on equity, transparency, and fair market value.
Accurately understand and address employee experience in a way that is inclusive of all roles, workplace conditions, and locations.

In the first year, the People and Talent Director will:
Lead a high functioning intentional culture.
Establish and operationalize a data-driven P&T function with clear metrics tied to organizational outcomes.
Be viewed by employees, AIF leadership, and HQ P&T as an ethical, fair, and strategic driver of values-aligned and mission-driven P&T strategy.
Sustain effective and impactful workplace committees (POSH, fairness for all, etc.).
Implement key people manager and leadership initiatives that enhance employee metrics, satisfaction, and align with organizational culture.
Fully embed P&T strategy and organizational values into ongoing systems, processes, and experiences for employees.
Create an organizational design and development plan that addresses current and future operational plans, strategy, and sustainable team growth.
Implement a talent attraction and retention plan that generates key results in mission impact.
Successfully embed duty of care and staff well-being into services, benefits, perks, policies, and initiatives.

Competencies required for the role include:
Proven ability to design and execute a comprehensive people and talent strategy in a non-profit organization.
Significant results in translating organizational strategy and values into people systems, processes, and intentional culture best practices.
Demonstrated experience leading large-scale organizational change and transformation initiatives.
Creative problem solving and strategies for uniting diverse locations, roles, identities, functions, and workplace conditions (e.g. field and office) into a values-aligned and mission-driven workplace community.
Prior experience with creating accurate assessment frameworks and metrics that inform meaningful P&T initiatives, leading to timely and continuous progress.
Senior P&T leadership experience across multiple states within India.
Demonstrated commitment to leading an intentional culture and initiatives that sustain fairness for all, duty of care, and embed equity.
Subject matter expertise in multi-state employment laws, compliance, regulations, and compensation packages.
Impeccable integrity, ethics, and judgment.
Ability to navigate global, multi-state, and local employment contexts, ensuring process and systems alignment.
Effective implementation of P&T systems that provide accurate records and automate efficiencies.
Successful vendor vetting and negotiation competencies that enhance benefits, perks, and services for employees.
Alignment with our organizational values – in growth mindset, behaviors, and demonstrated results.
Fluent in English, proficient in Hindi, AND able to effectively communicate in at least one of the following languages: Kannada, Tamil, and/or Marathi.

This role is open to candidates who have unrestricted work authorization in India and extensive experience leading P&T in Indian organizations.

These competencies are preferred but not required for the role:
P&T leadership in a global humanitarian and /or health organization.

Additionally, our core competencies as an organization are:
Ownership and results
Communication
Problem solving
Equity and inclusion
Teamwork and conflict resolution
Leadership
Prioritization

For candidates who move forward in the process, the steps of the process include:
-Written application with questions and resume
-Videocall interview with People and Talent (1.5 hours)
-Videocall interview with the Chief People and Systems Officer and AIF Country Director (1.5 hours)
-Presentation and 2 panel interviews with key AIF stakeholders (1 hour each panel – 2 hours in total) - videocall
-Reference check
-Offer
-Background Check

Americares is committed to ensuring safe and accountable workplaces and programs. Our code of conduct, organizational values, and policies and procedures help to safeguard the welfare of everyone working for and participating in Americares programs. Americares is committed to the prevention of all types of abuse, discrimination, harassment, and exploitation. Employment with Americares will be subject to appropriate screening, reference, credentials, and background checks. By applying to our organization, job applicants confirm their understanding of and consent to our procedures during recruitment, and to adhering to our values and commitment to safe and accountable workplaces and programs as an employee.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Americares. At any point in the recruitment process, we may request additional information to confirm qualifications. Any misrepresentation of qualifications in any stage of the process will prevent the applicant from moving forward in the process.

If you have a specific request or need assistance to fully participate in the application or recruitment process, please email us at talentcenter@americares.org.

How to apply

Please apply on our website:

https://americares.csod.com/ux/ats/careersite/5/home/requisition/1586?c=americares