The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The IRC’s Home Study and Post-Release Services (HSPRS) for unaccompanied children in the U.S. is growing from six current IRC offices to more than 17 offices throughout the US. This is a national, multi-million-dollar project with ambitious delivery goals in a short time frame.

The goals of the Home-Study Post Release Services Program (HS/PRS) are to:

• Assess the safety and suitability of a sponsor before an unaccompanied child is released from custody into a sponsor’s care (Home Study)

• Provide case management support via remote and / or conducting in-home visits to ensure the continued safety and stability of children in sponsor’s homes and linking children to resources in the community (Post Release Services).

Scope of Work

The Quality Assurance and Data Coordinator is a full-time position that will support IRC’s Home Study and Post Release Services (HSPRS) for Unaccompanied Children (UC). The role will focus primarily on quality assurance, data analysis, and compliance with monitoring and reporting requirements. The secondary focus of this role centers on data entry, intakes, and training. Working closely with staff from a growing number of U.S. offices and dedicated Regional team, the Quality Assurance and Data Coordinator helps to monitor the quality of child protection programming by ensuring that data, documentation, and case files are accurate, uniform across offices, and in compliance based on funder and contractual requirements. This position is part of a 36-month contract that is completed on September 30, 2026.

Data Collection
• Coordinate with HSPRS Intake Specialists, Data Specialists, and Interns to ensure proper data collection for ETO and other databases and platforms.

Data Quality and Analysis
• Ensure contract compliance of all HSPRS information and documentation is entered into relevant databases.
• Ensure case files for new HSPRS cases are maintained and accurate with the appropriate documentation in the electronic case file system.
• Identify patterns and develop statistics related to data quality to present on during meetings and incorporate into reports.

Compliance and Reporting Support
• Prepare for monitoring by funder through supporting and organizing local office data and evaluating areas that need to be addressed.
• Facilitate regular internal quality assurance checks that reflect funder timelines.
• Complete monitoring for all HSPRS offices and ensure monitoring reports are within ORR’s standards and that best practices and corrective action items are followed up upon, including presenting on monitoring results
• Collaborate with HSPRS training team to ensure all new protocols and procedures set forth by the funder are implemented in a timely and efficient manner.
• Prepare reports on a monthly, quarterly, and annual basis, as required by the funder and program timelines.
• Conduct audits, data cleanup, and database system maintenance to ensure proper functioning of data collection tools.
• Liaise with Supervisor, Local Offices, and Quality Assurance Team to identify a response plan and follow up when noncompliance is identified.

Program Support
• Design automated reports and implement other innovative solutions to address common noncompliance issues.
• Create and update guides, documents, resources, spreadsheets, etc for both internal and office use as programmatic processes and information changes.
• Participate in and facilitate trainings, community of practices, and other meetings with internal and external stakeholders to share best practices for UC services.
• Comply with all IRC and contracted policies, procedures, and protocols including the IRC Way and Child Safeguarding Policy.
• Assist in intern supervision to ensure above tasks are completed in a timely manner.
• Provide coverage for other team members/ tasks of the overall Data, Quality Assurance, and Intake team when needed.
• Other duties as assigned.

Key Relationships
• Directly reports to the Senior Program Officer for Quality Assurance and Data, Home Study and Post
• Supports Regional Supervisors, Regional Coordinators, Clinical Program Managers and Case Management staff

Job Requirements

• Bachelor’s degree is required, preferably with a concentration in business administration, international affairs/policy management, non-profit management, finance and accounting, etc.
• At least two years of related professional experience; preferably with immigrant services and in a non-profit or social service environment
• Proficient in Microsoft Office applications (Word, Excel, Outlook), strong keyboarding skills, and internet usage skills; database familiarity is a plus.
• Proven organizational experience with the ability to juggle multiple tasks, set priorities, effectively manage time, demonstrate timeliness, and meet deadlines with accuracy and attention to detail.
• Fluent in English, both spoken and written; bilingual language skills in Spanish preferred.
• Ability to effectively communicate and work as a team member with collaborative partners, community, and clients in various global environments and contexts.
• Ability to work independently and as part of a team.
• Must be cleared and approved by Office of Refugee Resettlement and background check including FBI fingerprints and Child Abuse and Neglect checks required upon hire (initiated by IRC after acceptance of the position)

Working Environment
• Remote work environment with the potential for up to 20% travel

Compensation: (Pay Range: $65,183.30 - $82,742) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Cookies: https://careers.rescue.org/us/en/cookiesettings

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

How to apply

https://theirc.wd1.myworkdayjobs.com/External_Careers/job/New-York-NY-HQ-USA/Quality-Assurance-and-Data-Coordinator--HSPRS_JR00000076-1