Program Background

Pacific Australia Skills is a significant Australian investment which stands to make a major contribution to supporting social and economic growth in the region through strengthening the skills and training sector across the Pacific and Timor-Leste. Pacific Australia Skills builds on the achievements of 17 years of Australian Government support for skills and training in the Pacific.

About DT Global

DT Global is shaping a future where sustainable development and innovation empower individuals, communities, and nations. We work in partnership with local stakeholders to foster inclusive prosperity, social equity, and environmental stewardship. Our global team of 2,500 staff and experts work in over 90 countries to solve complex problems in the peacebuilding, governance, economic development, environment, and human development sectors. With a track record of technical excellence and more than 60 years of international development experience and relationships, we deliver innovative solutions that transform lives.

For more information, please see www.dt-global.com

Background

The Pacific Australia Skills Technical Skills Panel (TSP) requires administrative systems, comprehensive data management, and operational coordination support to effectively mobilize diverse training providers and consultants across 9 Pacific countries and Timor-Leste. The TSP comprises Pacific and Timor-Leste training providers, Australian RTOs including First Nations providers, specialized non-registered providers, and consultants, generating significant administrative, compliance tracking, registration support, documentation, and logistical coordination requirements.

The TSP Manager provides essential operational and administrative support to the TSP Lead and Skills Director, focusing on systems establishment, data management, provider communications, compliance administration, and logistical.

The Role

The TSP Manager is responsible for the day-to-day operational management of the Technical Skills Panel (TSP), with a primary focus on procurement coordination, due diligence management, service order administration, provider liaison, data integrity, and the smooth functioning of Tier One and Tier Two processes. The role supports the TSP Lead and Skills Director to ensure the TSP operates as a responsive, compliant, and well-governed delivery mechanism that aligns with Pacific Australia Skills priorities, DFAT requirements, and DT Global systems.

Roles and Responsibilities

• Procurement and contracting coordination: Manage day-to-day workflows across the TSP, including coordination of requests for quotation, provider communications, due diligence tracking, contract documentation support, and liaison with the Regional Operations Lead, Regional Procurement and Contracts Manager and Regional Finance Manager.

• Due diligence management: Coordinate due diligence processes for prospective and existing TSP members, including gathering documentation, tracking outstanding requirements, supporting reassessments where needed, and ensuring due diligence records remain current and complete.

• Service order administration: Support the preparation, processing and administration of service orders, including tracking approvals, ensuring required compliance checks are completed, maintaining contract records, and supporting activity commencement.

• Provider liaison and communications: Act as a key operational contact point for panel members on procurement, onboarding, contracting, service order administration, mandatory compliance requirements, routine panel processes and in close collaboration with the Regional Lead Academic Services regarding TSP members enrolment processes and learners' selection requirements and training completion.

• Panel operations and administration: Maintain the provider database and panel records, including provider categories, contact information, due diligence status, panel admission status, service orders, activity history, and key administrative documentation.

• Monitoring and data integrity: Support performance monitoring in collaboration with the Regional Lead Academic Services by maintaining accurate administrative and operational data on provider activity, service orders, timelines, values, and panel utilization, and provide timely inputs for reporting and analysis.

About You

Essential Experience and Knowledge

• Tertiary qualifications in a relevant discipline or equivalent experience and training, along with experience in the skills and training sector in Australia and the Pacific.

• Demonstrated experience in procurement, contracts administration, panel management, or operations coordination in a complex program or development context.

• Strong organisational, administrative, and coordination skills, with the ability to manage multiple workflows, deadlines, stakeholders, and documentation requirements simultaneously.

• Experience supporting due diligence, compliance, contract administration, and risk management processes, including an understanding of safeguarding and inclusion requirements in development programming.

• Strong communication and relationship management skills, with the ability to coordinate effectively with providers, country teams, operations staff, and senior stakeholders.

• Strong attention to detail and data management capability, including experience maintaining accurate records, systems, databases, tracking tools, and reporting inputs in a multi-country, cross-functional environment.

• Cultural Sensitivity: Cultural sensitivity and professional approach suitable for working across Pacific Island countries and Timor-Leste contexts, with appreciation for diverse communication styles, protocols, and work approaches.

• Understanding of and commitment to Gender Equality, Disability and Social Inclusion (GEDSI), Child Protection, Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), prevention of human trafficking, environmental protection, anti-corruption and other DFAT safeguarding policies.

• DT Global strongly encourages applications from individuals with diverse backgrounds including first nations, diverse SOGIESC and people with disabilities.

Click on the link or copy paste it to access the full Terms of Reference for this position: https://tinyurl.com/y257btpd

How to apply

HOW TO APPLY
Click on the link: Technical Skills Panel Manager

Please submit
1) Your CV
2) A cover letter addressing the selection criteria
APPLICATIONS CLOSE: 11:59pm Fiji Time, Wednesday 05 August 2026.

Should this role be of interest, we encourage you to apply as soon as possible. Kindly note only shortlisted applicants will be contacted. This role is open to both local and international candidates.

People with lived experience of the regions in which DT Global operates are strongly encouraged to apply. DT Global welcomes applications from individuals with diverse backgrounds including First Nations peoples, diverse Sexual Orientation, Gender Identity and Expression, and Sex Characteristics (SOGIESC), and people with disabilities.

We take a zero-tolerance approach to sexual exploitation, abuse and harm of adults and children; fraud, corruption and bribery; modern slavery; and any form of exploitation across our operations, partnerships, and supply chains. We uphold the highest standards of integrity and expect the same of those we work with.

Engagement with DT Global is subject to formal background screening, criminal record checks, employment verification, and periodic compliance checks. All DT Global staff receive safety, compliance, safeguarding and integrity training, and we expect our personnel and partners to always act in alignment with our company values.