The Venezuelan Red Cross (CRV) is a humanitarian organization whose mandate is to save lives and improve the conditions of vulnerable people. As part of the International Red Cross and Red Crescent Movement, it provides timely assistance in emergencies, disasters, and other humanitarian crises.

Guided by its Fundamental Principles—Humanity, Impartiality, Neutrality, Independence, Voluntary Service, Unity, and Universality—the CRV acts as an auxiliary to public authorities in the humanitarian field, working to reduce human suffering without distinction of race, gender, religion, or ideology. Its work encompasses emergency medical care, strengthening community resilience, first aid training, disaster response, and the promotion of health and well-being.

Through a network of highly committed volunteers, the CRV efficiently and effectively mobilizes resources to be present where and when they are most needed. Its work is based on solidarity, respect for human dignity, and a commitment to protecting life in all its forms.

If you want to be part of the team and make a difference, we invite you to join us.

How can you make a difference? Key functions / Responsibilities

The Telecommunications Assistant is responsible for ensuring the availability of emergency internet connectivity, the operation of computer equipment (tablets, laptops) and the necessary electrical backup in the field during the registration and distribution days of the Cash Transfer program, ensuring that the digital payment platforms operate continuously, quickly and securely in the areas affected by the earthquake.

He/She will be in charge of:

• Transport, install and align portable satellite internet equipment (e.g. Starlink antennas, mobile routers or satellite modems) at money distribution points or temporary shelters before starting the workdays.

• Ensure that the emergency Wi-Fi network meets security parameters and identify the best location on the ground to optimize the signal on the humanitarian team's devices.

• Operate and maintain portable power systems (small power plants, inverters, battery banks or portable solar panels) essential to keep connectivity equipment, laptops and recording tablets powered in areas without commercial electricity service.

• Monitor fuel and battery charging cycles to avoid disruptions during payment processes to beneficiaries.

• Prepare, load and update daily the mobile devices (project tablets or phones) with the applications for data collection and beneficiary verification.

• Provide immediate on-site technical support if there are problems with passwords, database synchronization, or system transfer locks.

• Maintain inventory control, cleanliness and secure storage of all the technology kit for the Cash program (antennas, cables, power strips, tablets, laptops).

• Support the Cash Officer in the logistical organization of the flow of people at the digital verification tables.

• Promote the application of the Fundamental Principles of the Red Cross and Red Crescent in all activities in the area.

• Perform other tasks assigned by your immediate superiors to ensure the fulfillment of organizational objectives.

Report

The Health Officer will report to the Project Leader

Workplace

Caracas, with availability to travel nationwide.

To qualify as a builder of the Venezuelan humanitarian system, you must meet the following requirements:

• University degree in telecommunications engineering or related field.

• Excellent communication and teamwork skills.

• Ability to prepare technical and operational reports.

• Fluency in Spanish. Basic knowledge of English is desirable.

• Commitment to the Fundamental Principles of the Red Cross and Red Crescent.

• High sense of responsibility, professional ethics and confidentiality.

How to apply

Only a shortlist of candidates will be contacted to advance to the next phase of the selection process. Candidates will be asked to speak with their previous direct reports/line managers before proceeding to interviews.

All those interested in applying for the position and who meet all or most of the requirements for the role should send their CV to the email address: postulaciones@cruzrojavenezolana.org

The email subject line should read:

Telecommunications Assistant_Caracas

CVs received without the title assigned to the call will be discarded.

Please review the professional requirements to be eligible.