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Desk Coordinator

Desk Coordinator

Job announcement

29

Post Date :

July 29 2025

Deadline :

August 08 2025

Reference Number :

job-remote

Vacancies :

1 vacancies

Minimun Experience :

5 Year(s)

Minimun Education :

Masters

Age :

18 - 55

Gender :

Not specified

Job shift :

Full-time

Job type :

Remote

Job level :

Senior

Salary :

As per organization salary scale

Location :

Remote

Sectors :

International development

Development Studies

Humanitarian

Management

About Job announcement

Job announcement channel

Description

Job Summary

  1. Context

Relief International (RI) is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing.

Our team of more than 4,000 staff and local volunteers work in 14 countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.

We do this by working with local actors to develop safe and inclusive local programming that is evidence based, conflict sensitive, climate smart, and reaches those in need.

Relief International is an alliance of three organizations with one shared mission, comprised of Relief International, Inc., Relief International-France, and Relief International-UK, which operate under a one-team concept under a single senior leadership team.

  1. Job Profile

The Desk Coordinator is a key position within the Global Support Team dedicated to provide program development and grants management support across a portfolio of several countries (currently three, but may change over time) in Africa, Asia and the Middle East. The Desk Coordinator works closely with key functions within the Program Implementation Team and other Support functions (i.e. Resource Development, Awards Management, etc.) to ensure adequate support is provided to all country offices across the development of new funding opportunities and grants/program management. While the Desk Coordinator will be assigned few specific countries, it is expected the individual will be able to step-in to support other country programs at times of high workload.

This position demands a highly dynamic, proactive, autonomous, and flexible individual with solid experience in program design and development as well as grants and management who is ready to provide substantive contributions and explore advancing their leadership capacity for achieving results in a demanding and fast-paced environment. An excellent communicator and team player with fluency in English and who is at ease working with a remote and highly diverse team, capable of adapting communication styles to different audiences.

  1. Key Responsibilities

Accountability and Complexity

  • Work closely with the RI Support team and country teams to ensure the highest quality of program development, implementation and reporting.

  • Coordinate with key internal and external stakeholders

  • Identify and raise risks on program design and implementation.

Program Development:

  • Track new opportunities and create summaries of the new opportunities for management to support decision making on application process (including application process, eligibility, and competency required for RI to apply).

  • Foster a culture for evidence-based design and support COs with design workshops for standard proposals.

  • Contribute to program design, for solicited and unsolicited programs, and for pilot and full-scale programs, as well as cost and program modifications/extensions.

  • Manage/coordinate the preparation of funding proposals, including leading proposal writing and costing efforts across a broad range of donors and award amounts, and submitting them via the appropriate donor portals after approvals are secured.

  • Ensure package is compliant with donor regulations and requirements and that all internal processes/policies have been adhered to i.e. partnership, due diligence, etc.

  • Work with country teams to develop work plan for priority proposals, ensuring time is built in for robust and participatory program design workshops.

  • Coordinate with relevant Support Team’s members for the proposal development and/or review.

  • Support the monitoring and identification of funding opportunities.

  • Support effective Go-No-Go review and decisions in line with organizational processes.

  • In collaboration with country and Support Team, ensure proposal development pipeline is accurate and up-to-date.

Program and Grants Management Support:

  • Work with the Awards Focal Point to facilitate initial compliance and close-out calls with country offices, engage country teams in delivering mandatory mobilization and close-out tools, and flagging relevant reporting information to country teams.

  • Provide comprehensive in-person and remote guidance and support with the implementation of sound project cycle management in accordance with RI’s Program Management Framework (PMF).

  • Participate in project review meetings with relevant CO team members for ongoing projects and provide regular project progress updates.

  • Support and ensure that the program teams regularly update, share and follow project management tools, such as detailed implementation plans, spending projections, procurement plans, and M&E plan as set out in RI’s Mobilization Tool.

  • Work with the Program Implementation Team and the Awards Management Unit to ensure the quality and timeliness of all donor reports.

  • Ensure high-quality content and compliance with guidelines and requirements for donor reports. Provide final copy edit and/or support in writing assigned sections, upon request. Ensure submission under certain donors’ dedicated platforms in coordination with country offices. When needed, deploy to country programs to assist in writing reports.

  • Ensure grants and reporting trackers as well as online grant folders are updated regularly in coordination with the Awards Management Unit Focal Point as necessary.

  • Lead on overall coordination of grant modifications between COs and Support team offices, facilitating reviews/input from Support Team departments as needed.

  • Provide other grant management and compliance tasks as needed and in coordination with Awards Management Unit Focal Point.

  • Actively support the constant improvement of program quality and management efficiency through contributions to country, Support Team initiatives, such as SOP/tool/template development/refinement.

  • Support in the Key Performance Indicators process and facilitate preparation of analysis

Risk Management

  • Work closely with Support Team and COs on anticipating and mitigating programmatic and organizational risks related to program development and design of new projects

  • Ensure partnerships with other organizations within proposals follow RI’s procedures, including teaming agreements and due diligence requirements are met prior to submission

  • Support understanding of risks associated with taking on new donors, including ensuring appropriate understanding around donor compliance

  • Ensure cost-share/ contribution identification for proposals is clear and reasonable and follow RI’s processes

  • Work with country teams and Global Finance Team to ensure proposals align with under RI's Common Cost Allocation Policy.

  • Actively coordinate and participate in monthly Portfolio/Project Risk reviews meetings with Support and Country teams, ensuring documentation of program implementation status, challenges, achievements, and risks and follow-up on action items in a timely fashion, flagging risks and issues for under or overspending of budgets, under-achievements, and other implementation challenges. Liaise with country teams on issues that need support from the Support Team.

Communication and Representation Support:

  • In collaboration with the line manager, serve as a focal point with donors (i.e. US Government and ECHO), coordinating with appropriate RI colleagues to ensure accurate and timely communication. Actively participate on program related meetings and calls with donors, providing program updates and facilitating information sharing between country program teams and donors.

  • Attend and participate in external meetings, workshops, conferences etc. and brief the Middle East team as needed.

  • Coordinate and participate in regular management meetings with field, Support Team colleagues, including the documentation and sharing of the minutes and action items, encourage overall program cohesion through coordination and information sharing with and between program teams and Support Team.

  • Produce and update regular programmatic updates/briefing materials/capacity statements/country profiles for business development purposes.

  • Ensure Intranet is up to date on a regular basis and liaises with country offices and RI’s global Communications & Development Team to gather content and stories for use on RI’s website, social media, and other channels.

Behavior and conduct

  • Ensures that behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies.

  • Acts with integrity and holds themselves accountable for being respectful, inclusive and professional.

  • Reports any concerns.

Management and leadership

  • Ensure the highest standards of behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies.

  • Be a model for ethical conduct standards for other team members.

  • Embrace diversity, and model inclusive and equitable behaviour.

  • Ensure own actions and the actions of the teams’ members they manage do not adversely impact the safety of the RI team and the vulnerable communities we serve.

  • Ensure donors, partners and communities are aware of RI conduct and reporting mechanisms.

  • Ensure safeguarding is embedded in all the work we do.

  • Be responsible for ensuring a culture and systems in place for reporting.

  • Report any concerns.

Person Specification

Skills, knowledge and expertise required for the role.

  • Bachelor’s or Master’s degree in International Development, Humanitarian Studies, Management, or a related field.

  • 3- 5 years of progressive experience in program/proposal development and grants management.

  • Proven experience with major donors like USAID-BHA, USDOS-PRM, ECHO, UN agencies; experience with EC and development donors is a plus.

  • Strong skills in the full program cycle, from design to evaluation.

  • Excellent written, verbal, and interpersonal communication; skilled in building consensus.

  • Ability to manage competing priorities, meet deadlines, and handle high-pressure environments.

  • Logical thinking, comfort with complex budgets, and high attention to detail.

  • Works well independently and within teams; open to feedback and collaboration.

  • Advanced skills in Microsoft Office Suite (especially Word, Excel, PowerPoint, SharePoint).

  • Willing and able to travel internationally to support field operations.

RI Values

Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values:

  • Integrity

  • Adaptability

  • Collaboration

  • Inclusivity

  • Sustainability

How to apply

Interested Applicants to fill in their application on the following link: https://ri.bamboohr.com/careers/181?source=aWQ9MTQ%3D

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