The Head of Human Resources for Whole of Syria (WoS) will lead and facilitate the development of a highly effective, strategic HR function that ensures CARE has the structure, culture, and talent needed to deliver program goals and effectively serve communities across its operations. This role provides strategic leadership and oversight of HR services and infrastructure across all WoS hubs (NES, NWS, Damascus, Aleppo, and Amman), ensuring consistency, compliance, and quality HR practices in a fragmented and complex operating environment while adapting systems to diverse labor frameworks and contextual realities. She/he will drive the implementation and adaptation of HR global and regional initiatives and practices across CARE WoS. As a senior leader, the Head of HR will lead the people and change management dimensions of the ongoing WoS and drive organizational culture, talent management, and staff care strategies; ensure harmonization of HR policies across hubs; and strengthen localization and succession planning. The position will also direct the delivery of key HR services and processes, including strategic workforce planning, recruitment, compensation and benefits, performance management, training and development, labor relations, and HR administration. The Head of HR will serve as advisor and counsel to maximize staffing resources, build leadership pipelines, ensure efficiency of work processes, and contain institutional risk. The role will ensure compliance with donor, legal, and organizational requirements; and monitoring changes in labor laws and employment frameworks across the WoS hubs. The function reports to the Country Director, and will work closely with the Regional HRBP, and serves as a full member of the Senior Management Team (SMT).

Qualifications

• University degree in human resources management, business administration, social sciences or related discipline; minimum of 10 years experience in a similar role • Advanced university degree in a relevant field and/or HR global certification.

Requirements

CARE seeks to hire a Head of Human Resources with the following attributes:

• Ability to serve as the Country Office Safeguarding & PSHEA Focal Point, ensuring policies and procedures are embedded, communicated, and actively implemented across all hubs.

• Demonstrable leadership and ability to oversee safeguarding investigations in line with organizational standards and survivor-centered approaches, ensuring accountability and confidentiality.

• Skills to strengthen staff and partner awareness of safeguarding, Code of Conduct, and PSHEA obligations through regular training and refresher sessions.

• Collaborate with regional and global safeguarding leads to ensure alignment with CARE’s global safeguarding standards and donor requirements.

• Monitor and report safeguarding trends, risks, and incidents to SMT/CD, advising on systemic improvements.

• Champion CARE’s values of respect, trust, and integrity, ensuring these are lived by staff at all levels.

How to apply

*** Submit your applications here: Head Of HR ****

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CARE is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity, ancestry, sexual orientation, national origin, age, disability, marital status, or veteran status, or any other characteristics protected under applicable law.

Starting salaries are based on internal equity, candidate experience, and the cost of labor where the job is based. Salaries listed only apply to jobs based in the US.