About Acted

“ We go the last mile. Founded in Afghanistan, against the backdrop of a forgotten crisis, Acted’s mission is to save lives and support people in meeting their needs in hard-to-reach areas. Millions of vulnerable people around the world need humanitarian assistance today, and hundreds of millions will need it tomorrow, in the face of the growing threat of climate change. We believe that our assistance must be conceptualised and delivered within the framework of people’s natural environments, and the territories on which they depend. Therefore, Acted pursues a triple mandate as a humanitarian, environmental and development aid actor, contributing to the relief, stabilisation, and recovery of crisis-affected people in fragile areas. This vision is guided by the motto “Think Local – Act Global” - reflecting the need to rely on a deep understanding of local territories and contexts to develop and implement actions based on local knowledge, structures and capacities. This local thinking contributes to a global response - running through all Acted programming and operations - as we work together towards the building of a 3ZERO world: a world with Zero Exclusion, Zero Carbon, and Zero Poverty”.

Greening strategy:

Acted’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each Acted employee will adhere to these principles through key green programming responsibilities:

• Contribute towards the adherence and development of the greening strategy plan.

• Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles

• Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes

ACTED PSEAH Policy:

The CCCM Project Manager has the responsibility to adhere to and commit to the PSEAH Policy

(Protection against Sexual Exploitation, Abuse, and Harassment) always. Like all managers and

coordinators, the CCCM Project Manager is responsible for ensuring that measures to prevent

SEAH are implemented and regularly monitored. The CCCM Project Manager should ensure

that staff under his/her supervision/management understand and comply with ACTED PSEAH

policy and have completed the mandatory training on the Code of Conduct and the PSEAH

Policy. The CCCM Project Manager should promote an environment to help prevent sexual

harassment, exploitation, and abuse both at the office and in the field, and report any misconduct

or SEAH issues appropriately according to ACTED’s procedures.

Location: Aleppo

Start Date : ASAP

JOB PURPOSE:

The Project Manager of CCCM plays a central role to ensure the provision of assistance and

protection to the displaced in accordance with agreed upon standards guidelines. The PM is

responsible for ensuring the Mobile Site Management Coordination ( MSMC) activities are in line

with the overall CCCM response for the Whole of Syria Mission

If the need arises, management may ask the employee to support another camp or site (mobile) or another department from time to time.

OBJECTIVES:

1. Ensure the smooth running of CCCM projects, reaching outputs and maximizing outcomes for beneficiaries.

2. Support all CCCM units to implement their day-to-day activities, including activity implementation, finance,

logistics and HR follow-up.

3. Co-develop and implement long-term workplan in line with needs of site residents and project requirements.

4. Anticipate and mitigate risks in implementation and ensure CCCM projects are run in a cost-efficient manner, in

compliance with ACTED’s and donors’ procedures and legal requirements.

5. Ensure service monitoring and addressing of key gaps in line with Sphere standards, while fostering an inclusive ILs

and governance scheme.

6. Strengthen and maintain coordination with service providers, camp administration, camp coordinating bodies and

the community through regular meetings and consultations.

7. Ensure timely recruitment and follow-up of in and out of camp staff and daily labors.

DUTIES AND RESPONSIBILITIES

1.Project planning

a) Participate in developing the overall CCCM Activates strategy, systems, approaches, tools, and materials.

b) Provide input to project kick-off and close-out meetings.

c) Plan the various stages of project implementation and set direction by prioritizing and organizing activities

and resources to achieve project objectives, leading the CCCM team leaders to carry out the planned

activities.

d) Input into kick-off and close-out meetings

e) Contribution to CCCM strategy, tools and materials

f) Prioritization and organization of resources and activities across CCCM unit

g) Maintain updated PMF, Output tracker and workplan and others relevant tools.

2. Project Implementation Follow-up

a) Oversee and manage the implementation of the project, ensuring that technical quality and standards are considered and respected during the project's implementation.

b) Organize regular project coordination meetings with the project team.

c) Ensuring budget utilization and physical target achievements are reviewed at least once a month as per the work plan.

d) Ensure project implementation is on time, target, and budget, using effective M&E systems to reach desired impacts.

e) Ensure that the project is implemented in accordance with relevant technical guidelines and standards of ACTED.

f) Anticipate and mitigate risks and troubleshoot any unforeseen challenges during the project implementation.

g) Regularly update the work plan, output tracker, PMF, and other documents relevant for effective project management

h) Ensure regular review of budget and targets, troubleshoot challenges and apply Acted technical guidelines and M&E systems for quality assurance.

3. Quality Control

a) Assess the activities undertaken and ensure efficient use of resources.

b) Ensuring lessons learned are documented, shared, and reflected in project planning and decision making.

c) Advise on and assist with project reviews conducted by AMEU.

d) Ensure quality control, analysis of added value and impact, identification and capitalization on best practices and lessons learnt, and provide relevant feedback for new project development.

e) Identify and analyze gaps, ACTED’s added value, synergies, and opportunities in the areas where the project(s) is/are implemented and pass relevant information to the N+1

f) Support MEAL-led reviews, document lessons learned and analyze Acted’s added value synergies and learning opportunities.

4. External Relations

a) Support, facilitate, or undertake communication and liaison activities to actively consult and involve beneficiaries, key informants, actors, partners, and stakeholders in all stages of project design and implementation.

b) Cultivate good relations with key humanitarian actors – local and international, through regular attendance at technical meetings and bilateral meetings.

c) Ensure that contact with beneficiaries is always conducted sensitively and respectfully.

d) Identify opportunities to collaborate and coordinate efforts with other organizations to ensure our activities build upon, rather than replicate, the work of others.

e) Attend CCCM cluster meetings and make sure that monthly and ad hoc reports are submitted to the cluster.

f) Ensure bilateral engagement with UNHCR and technical leads and submission of bi-weekly and monthly/ad hoc cluster reports.

5. Administration and Operational Management of Project Implementation

5.1 Finance

a) Contribute to the Review of the BFU(s) and provide accurate forecasts with BOQs to the Area coordinator.

b) Forecast monthly cash requirements of the project and submit to area coordination. c) Participate in BFU reviews, contribute to BoQ and cash forecast preparation. 5.2 Logistics a) Contribute to the development of Procurement plans. b) Send accurate and precise order forms promptly.

c) Contribute to quality checks and procurement committees to finalize suppliers’ selection according to the applicable scenario.

d) Confirm the quality of material selection when applicable

e) Ensure proper management and use of the project assets and stocks.

f) Participate in quality checks and procurement committee as per Acted procedures.

g) Lead CCCM team movements based on available fleet and applicable policies h) Assure that the warehouses are followed and provide the necessary document to logistics

5.3 Administration/HR

a) Participate in the recruitment of technical staff (development of organigrams, ToRs, elaborating the tests and reviewing them, interviews, etc.)

b) Ensure that project staff understand and can perform their roles and responsibilities.

c) Follow up on the work plans and day-to-day activities of the project staff

d) Manage the project staff in cooperation with Area Coordinators

e) Ensure a positive working environment and good team dynamics.

f) Undertake regular appraisals of staff and follow career management.

g) Manage interpersonal conflicts.

h) Ensure capacity building among staff in relevant sectors.

i) Contribute to team structure planning (organigrams) and support interpersonal conflict resolution when needed.

j) Follow up on staff management, including the development of ToRs, leave planning, performance appraisals and the identification of recruitment needs.

k) Strengthening of team capacity through training and/or the identification/flagging of training needs, the development of improvement plans and highlighting of performance gaps to the CPC and AC.

5.4. Transparency

a) Ensure project records and documents (Flat files, beneficiary list, donation certificates, attendance sheets, etc.) are adequately prepared, compiled, and filed according to ACTED procedures.

b) Ensure staff awareness of, and respect for, ACTED’s code of conduct and FLATS procedures.

c) Ensure full compliance with Acted FLATS procedures and code of conduct, including filing of donation certificates and beneficiary lists.

d) Keep a record of all CCCM documents on the server and as hard copies as needed

5.5 Security:

a) Together with the Security focal points and with management by the AC, assess risks in the areas of project implementation and develop context-specific MOSS and SOPs Terms of Reference.

b) Ensure that project teams are aware of security threats and follow security policies ACTED, MOSS, and SOPs accordingly.

c) Conduct risk assessments and ensure team compliance with Acted SoPs.

d) Contribute to drafting and updating camp contingency plans.

e) Contribute to drafting and submission of SIRs.

5.6 Liaison/Access

a) Ensure that all needed project approval is obtained from local authorities before ACTED intervention in the area or commencement of the project activities.

b) Ensure that project activities are implemented in compliance with agreements, MoUs, and Protocols signed with the authorities.

c) Ensure that the access and Liaison team is informed of any changes in areas of intervention or activities contradictory to the agreements, MoUs, and Protocols signed.
d) Ensure adherence to MoUs and protocols, securing necessary approvals and coordinating with the Liaison/Security team and Area Coordinator for any changes in activity locations.

5.7 Reporting

a) Provide regular and timely updates on progress and challenges to supervisors and other team members.

b) Draft (internal) narrative reports and contribute to the development of financial reports through regular budgetary follow-up.

c) Contribute to drafting of (external) project progress reports, ensuring the quality and accuracy of technical content.

KEY PERFORMANCE INDICATORS

Project Planning & Kick-off:

• % of [CCCM] projects with kick-off and close-out meetings held

• of CCCM project workplans developed

• % of [CCCM] projects with up-to-date and accurate Project Management Framework (PMF) and expense forecast

Coordination & Follow-up:

• Of Effective coordination and follow-up with internal, external stakeholders, service providers,

  including submission of internal/external reporting submission i.e., 4Ws, 5Ws, ISIMM.

• of team meetings facilitated and action points shared

• of CCCM coordination meetings held in the past 6 months

Budget & Compliance:

• · % of [CCCM] projects completed on time without the need for an NCE

• · % [CCCM] projects completed within budget flexibility

• · % of [CCCM] projects with contractual targets/indicators met

• · % ineligible expenses on [CCCM] projects budget lines

Procurement & HR Management:

• # [CCCM] projects records and documents (beneficiary lists, donation certificates, attendance sheets, payment sheets) available for all project activities

• # of daily workers recruited and paid in timely manner

• # of timely follow-ups on staff leave, recruitment, and training needs

Information & Data Management:

• # of CCCM needs assessments conducted over the past 6 months

• # Camp information management system in place and aligned with CCCM Cluster standards

• # of CCCM information management products produced

Accountability – Monitoring & Evaluation:

• % and # Of positive monitoring and evaluation reports (internal and external)

QUALIFICATIONS

Required:

a) University degree (i.e., at least bachelor’s level); Master’s degree is an asset

b) Total of 6 years of experience in the Humanitarian sector working with an NGO / humanitarian

agency (local or international).

c) Minimum of 3 years of project management experience in the CCCM sector/IDPs camps context. Specialist in CCCM projects management is an asset

d) Experienced in managing teams with proven interpersonal and leadership skills.

e) Proven experience in conducting some of the relevant activities such as conducting assessments and data collection (e.g., using KoBo), monitoring services, supervising volunteers, delivering trainings, engaging with communities, local authorities, and stakeholders.

f) Very good organizational and prioritization skills.

g) Proficiency in Microsoft Office

h) Strong interpersonal skills

i) Strong analytical skills

j) Demonstrate knowledge of key humanitarian principles and the Project Management Cycle.

k) Proven capabilities in leadership and management.

l) Proficiency in English verbal and written communication skills.

m) Proficiency in Arabic verbal and written communication skills.

n) Ability to work well and punctually under pressure.

Desired:

a) Certificate/Training in CCCM.

b) Certificate in training and capacity building for staff and/or external stakeholders.

c) Master’s degree.

d) Previous experience in implementing site maintenance projects, establishing community governance mechanisms, following up the site operations/management within camps, and supervising site management teams and incentive-based laborers.

e) Two years of prior experience supervising CCCM-related activities

f) Ability to operate in a cross-cultural environment requires flexibility.

g) Ability to work independently.

h) Strong attention to details.

i) Excellent time management skills.

How to apply

Interested and qualified applicants should apply by filling out the application form through this link

https://forms.office.com/e/ymnzRQg59M

Only the shortlisted candidates will be contacted.

By applying for this position, you certify that all the details of your current application, are true to the best of your background and knowledge. You accept the legal mentions of www.acted.organd authorize the automated processing of your personal data by ACTED for recruitment, HR management and administrative compliance control purposes, in accordance with European regulations for the protection of personal data.(http://www.acted.org/)

ACTED is committed to the prevention of sexual exploitation and abuse in the framework of its programs in Syria. The successful candidate will be required to adhere to ACTED Code of conduct and ACTED Global Policies, especially regarding the protection of children and the protection against sexual exploitation and abuse. A rigorous reference and background checks will be undertaken, and information will be requested from previous employers about any disciplinary action of sexual exploitation, sexual abuse, and/or sexual harassment during employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

ACTED is committed to gender equity and to have a balanced and diverse workforce. ACTED strongly encourages qualified women, persons with disabilities, and persons from under-represented groups to apply for the position.

ACTED offers a variety of arrangements that enable women to excel in their careers, including flexible working hours for work-life balance, maternity leave, and career coaching.

ACTED never uses external recruitment agencies and recruitment is always free of charge.

The necessity of ensuring the highest standards of efficiency, competence, and integrity, with proper attention to promoting diversity, is the most important concern in the recruitment and employment of staff at ACTED.

Applicants must provide complete and accurate information pertaining to their personal profile and qualifications to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided.

ACTED reserves the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.